Job description

 

Company name:

Mitie IFM

Job Title:

QSHE Administrator

Reporting to (position)

Health & Safety Manager

 

 

Our values and behaviours

Delivering the exceptional, every day

 

•       Our purpose: our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.

•       Our promise to our people: a place to work where you can thrive and be your best every day.

•       Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

•       Our culture – our core values and how we behave:

o   We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

o   We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

o   We go the extra mile: whether its keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

o   Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

o   Our customers' business is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

 

 

 

Job objectives and responsibilities

Reporting directly into Mitie's client team, the role involves the administrative support of the health and safety function covering all properties and operating companies in the UK and Ireland. Previous experience in a health and safety related role is required and you will work closely alongside the H&S Manager and other QSHE Administrators as part of the team.

 

 

Main duties

o   Liaison with colleagues and HR for support with queries on training via the internal learning platform

o   Liaising with colleagues to arrange external H&S training

o   Initial point of contact for queries from training providers

o   Monitor the compliance management system and report on actions/status

o   Produce summary reports for internal meetings

o   Liaise with auditing team to create and track against an audit schedule, request quotations for audits and, act as their main point of contact and support with invoice queries.

o   Monitor the shared H&S and Accident Reporting inbox – responding to queries, arranging DSE assessments and furniture orders, first aid supply ordering.

o   Advising colleagues on the process for occupational health referrals and workstation assessments

o   Other general admin duties – taking meeting minutes, issuing agendas and room bookings, ensuring H&S reports are uploaded etc.

 

Flexibility is required as business requirements change, and the post holder will be expected to pick up admin related projects or tasks commensurate with the post.

 

 

Person Specification

•       NEBOSH or IOSH Qualifications desirable.

•       Excellent communication skills both written and spoken.

•       IT literate and confident working with a range of platforms

•       Excellent organisational skills

•       Confident working independently and as part of a team

 

 

Health and Safety responsibilities

•       Follow Group and company policies and procedures at all times;

 

•       Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

 

•       Use all work equipment and personal PPE properly and in accordance with training received;

 

•       Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

 

•       Actively promote safe working culture within your team

 

 

 

 Level of Authority

The job holder will have the authority to carry out their role on a day to day basis in accordance with all prevailing company policies.  The job holder will have authority to incur expenditure and to agree legally binding commitments on behalf of the company but these must be in accordance with the company authorisation limits, which are determined by the Authorisation Register.

 

Note

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

 

At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring, and our people and customers thrive when we get this right.

 

Name: Lauren Prince

Date: 15/01/25