Plano, TX, USA
1 day ago
Quality Analyst

Make a significant impact within a dynamic, global environment? We invite you to apply today and become a key contributor to driving change in our loan origination processes.

Job Summary: 

As a Loan Origination Analyst in the Flow Originations & Deal Setup Team, you will act as a centralized owner of procedure updates, training, and change communication maintenance. You will support Pre-Underwriting, Post Approval, Document Preparation, and Booking teams globally, while participating in projects prioritized by functional heads.

Job Responsibilities:

Research and clearly document procedural changes resulting from process updates. Support procedural reviews to ensure accuracy and recommend enhancements. Create and maintain comprehensive training guides and job aides. Develop standard communications to effectively explain process changes. Identify procedural gaps and liaise with stakeholders for resolution. Coordinate with supervisors and managers to prioritize work effectively. Partner with various teams to address and resolve cross impacts. Represent the team on project calls to ensure operational impacts are addressed. Lead working groups to identify workflow gaps and new requirements. Conduct review sessions to ensure consistent dissemination of information. Meet deadlines and target dates as determined by project leads or leadership.

Required Qualifications, Capabilities, and Skills:

BS/BA Degree in Communications, Finance, or Business preferred, or equivalent experience. Expert knowledge in financial services for Commercial Banking and loan documentation. Minimum of 3 years of experience in relevant areas. Highly organized with the ability to manage multiple priorities simultaneously. Comfortable with change, ambiguity, and informed risk-taking. Strong analytical, problem-solving, and judgment skills. Excellent verbal and written communication skills. Ability to write clearly and concisely. Proven collaboration skills with keen attention to detail. Ability to navigate complex infrastructures effectively. Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint).

Preferred Qualifications, Capabilities, and Skills:

Experience in Pre-Underwriting, Post Approval, Document Preparation, or Deal Setup. Ability to take initiative and self-motivate, as well as work as part of a team.
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