Quality and Advocacy Specialist - Home and Community Based Services (HCBS) **Hills & Dales** 1 Positions ID: 1443699 Posted On 03/05/2025 **Job Overview** Learn more about what we do and who we are by watching this short clip! https://www.youtube.com/watch?v=XoYiNf2a8f0 **HCBS Quality & Advocacy Specialist** **Location** : Dubuque, IA **Job Type** : Full-Time **Schedule** : Monday-Friday 8:00AM-5:00PM **Position Overview:** The HCBS Quality & Advocacy Specialist plays a key role in ensuring the quality and compliance of all Home and Community-Based Services (HCBS) programs. This position is responsible for managing referrals, admissions, discharges, and overall quality assurance, acting as the primary advocate for clients. As a liaison between clients, service agencies, and other stakeholders, the Specialist works to secure appropriate services and ensure that clients receive the support they need in alignment with the Hills & Dales mission. The role involves reviewing and analyzing client case records, auditing compliance procedures, and evaluating care delivery to ensure adherence to Iowa Administrative Code, CARF standards, and agency policies. **Key Responsibilities:** **Referral & Admission Coordination:** - Facilitate the referral and admission process for HCBS clients, ensuring smooth transitions and timely access to necessary services. Manage discharges and collaborate with external agencies on referrals to meet client needs. **Advocacy & Client Rights:** - Actively advocate for the rights of individuals and groups, ensuring that all clients receive the services they are entitled to in a respectful and empowering manner. **Stakeholder Communication:** - Serve as the main point of contact for parents, guardians, and other stakeholders, facilitating clear and effective communication regarding clients' services and needs. **Benefit Eligibility Maintenance:** - Support clients in maintaining eligibility for benefits, ensuring that all necessary documentation is accurate, up to date, and in compliance with regulations. **Quality Assurance & Compliance:** - Review client documentation and conduct audits to ensure that all practices meet compliance standards set by Iowa Administrative Code and CARF. Monitor and evaluate care delivery methods to uphold quality assurance across HCBS programs. **Qualifications:** - A Bachelor's degree in Human Services, Health-Related Fields, or a closely related area. - Previous experience with HCBS Waiver services preferred. - A valid driver's license and the ability to operate an agency vehicle. - Must be free of any conviction or prior employment history related to child or resident abuse or dependent adult abuse. **Skills & Competencies:** - Knowledge of Iowa Administrative Code, CARF standards, and quality assurance processes in the HCBS context. - Strong organizational and communication skills, with the ability to build positive relationships with clients, families, and external partners. - Ability to analyze and audit client case records for compliance. - A compassionate, client-focused approach to advocacy and service coordination. **Why Join Us?** At Hills & Dales, we are dedicated to improving the quality of life for individuals in our community. By joining our team as the HCBS Quality & Advocacy Specialist, you will have the opportunity to make a real impact, providing support, advocacy, and high-quality services to those who need them most. Be a part of a mission-driven organization that values integrity, compassion, and excellence. Primary Contact 1645197764923 Shari Bockenstedt Human Resource Assistant Director, Human Resource 563-556-7878 Phone Phone Phone 563-557-3822 Fax sbockendstedt@hillsdales.org Email True True True **Job Details** Categories Child Care/Day Care/Personal Care Health Care Human and Social Services Location Dubuque, IA Job Type Employee Full/Part Full Time Pay/Salary $45240 per year Company ID 1068 Job REQ # 1443699 \# Positions 1 Start Date 20250305 End Date 20250406 Featured Job TH Ad TH Comments **Similar Jobs** Direct Support Professional DSP – 3 day week – Hills & Dales Early Childhood Careers Holy Family Catholic Schools Direct Support Professional - SCL - PART TIME Hills & Dales Summer Camp Counselors Holy Family Catholic Schools Early Childhood Associate Preschool/Childcare Key West Early Childhood Center Direct Support Professional III – 12 hour shifts Hills & Dales Early Childhood Associate Holy Family Catholic Schools Direct Support Professional DSP – Overnight AWAK Hills & Dales BCBA Board Certified Behavior Analysis Hills & Dales Early Childhood Associate Aquin Little Angels Early Childhood Center & Preschool **Share this Job** Hills & Dales **About the Company** **Hills & Dales,** a not-for-profit human services organization provides services to children and young adults with severe and profound mental and physical disabilities. It has always been the primary focus to serve people with significant medical needs. Hills & Dales values a quality of life that enhances dignity, upholds rights and encourages choices by the individual. "It is our work, guided by our mission of building meaningful lives to serve our stakeholders; including residents and clients, their families, employees and society at large. We strive to make a positive difference in the quality of life of each individual we support." Jack Mescher, Chief Executive Officer