Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2023, Eurofins generated total revenues of EUR 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years. This position is responsible for the review and release of CoAs as well as monitoring and assisting with maintaining the laboratory Quality Systems in compliance with cGMP and ISO 17025:2017 requirements. Responsibilities: + Review and release Certificates of Analysis (CoAs); + Ensuring that all reports and accompanying raw data are according to GMP and ISO 17025, accurate, correct, and acceptable according to the study protocol, methods, and relevant SOPs; + Providing support with maintaining Quality System, including drafting and updating quality procedures; + Assisting with internal and external audits; + Interacting with department staff to acquire information for report writing and auditing purposes and present information to staff regarding deficiencies and areas of improvement; + Log and review complaints; compile required GMP and ISO 17025 documents for the evaluation of complaints; + General record-keeping practices according to local and global SOPs; + Review training records and generate associated reports; + Initiate and conduct Deviations and Out-Of-Specification investigations; + Initiate and conduct Corrective Action and Preventative Action (CAPA) investigations; + Initiate and assist in Change Control procedures; + Circulate Standard Operating Procedures and follow up on training requirements; + Adhere to the Standard Operating Procedures and ensure that all staff members are following the Standard Operating Procedures at all times; + Act as the point of contact with clients and troubleshoot the issues related to laboratory and quality KPIs; + Attend staff meetings; + Support the training of new staff; + Any other duties as delegated by the Department Head or designated. Key Skills, Experience & Abilities: + Knowledge of GMP and ISO 17025 requirements; + QA/ GMP experience will be an added asset; + Must speak and write English fluently; + Must possess excellent communication skills, both written and verbal; + Excellent organizational skills; + High level of accuracy and strong attention to detail; + Ability to work independently, while supporting a collaborative, team-based department; + Ability to multitask and remain calm under pressure; + High level of professionalism, maturity, good judgment, and discretion when dealing in confidential matters; + Exceptional computer skills with a high level of competence with MS Office (Outlook, Word, Excel); + Must be proactive, self-disciplined, and able to demonstrate a high level of productivity; + Demonstrate satisfactory work performance and attendance record; + Willingness to learn with the ability to retain information quickly and apply knowledge to various scenarios. EDUCATION + Degree or diploma in a science-related discipline; WORKING CONDITIONS This position will be working in office and lab environments. Moderate level of activity and some light lifting requirements to fulfill any required duties. Evening or weekend work may occasionally be required. At Eurofins we offer excellent full-time benefits including health & dental coverage, life and disability insurance, RRSP with 3% company match, paid holidays, paid time off. Accommodation: Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request via the website at www.eurofins.ca. As a Eurofins employee, you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins, please explore our website at www.eurofins.ca We thank all applicants within commuting distance of GTA, Ontario for showing an interest in this position. Only those selected for an interview will be contacted. NO AGENCIES, CALLS OR EMAILS PLEASE