Quality Assurance Analyst I, Support Ops

We are looking to hire a Quality Assurance Analyst I, Support Ops team in Hyderabad. This role ensures the accuracy, integrity, and quality of work done by our Data Analysts, Data Engineers, and Client Platform Engineers. You will need a strong understanding of data processes, analytics, and quality assurance methodologies to validate various data-related tasks and outputs in a legal services environment. This role will require the candidate to be in 6PM IST to 2AM IST.

The day-to-day responsibilities include but are not limited to:

Key Responsibilities:

·       Conduct comprehensive quality assurance on data updates, inserts, and modifications by data analysts and engineers

·       Validate and QA complex SQL and Python scripts developed by the data team

·       Review and ensure the quality of data migrations, custom reports, and self-service reporting systems

·       Verify the accuracy and effectiveness of data visualization tools, techniques, metrics, and dashboards

·       Conduct thorough QA on ad-hoc data requests, test scenarios, and data analysis in a production environment

·       Validate web form builds and electronic data collection templates, ensuring accurate mapping between form fields and database fields

·       Review and verify daily tickets submitted by business units for various data-related tasks

·       Conduct audits to ensure compliance with data quality standards, metadata management, and data lineage practices

·       Collaborate with data analysts and engineers to resolve quality issues and improve processes

·       Contribute to the establishment and implementation of process improvements

·       Document QA processes and maintain up-to-date quality assurance documentation

·       Provide feedback on data quality management principles, including metadata, lineage, and business definitions

·       Assist in validating data cleansing and manipulation processes to ensure data is in the correct format

 Qualifications:

·       Bachelor's degree in Computer Science, Information Systems, or a related field

·       3+ years of experience in quality assurance, preferably in a data-intensive and legal services environment

·       Strong understanding of data processes, analytics, and database concepts

·       Proficiency in SQL and Python for validation purposes

·       Experience with data validation tools and techniques

·       Knowledge of big data technologies such as Spark and Databricks

·       Understanding of cloud computing platforms (Azure, AWS)

·       Strong problem-solving and critical thinking abilities

·       Excellent communication skills, both written and verbal

·       Ability to work independently and as part of a team

 Required Skills

·       Advanced data quality assurance techniques

·       Experience in validating ETL processes and data migrations

·       Ability to review and QA complex SQL queries and query optimization

·       Quality control processes for both data and web applications

·       Web form validation and database mapping comprehension

·       Technical documentation and process improvement

·       Exceptional attention to detail and accuracy

·       Time management and prioritization in a fast-paced environment

·       Experience with version control systems (e.g., Git)

 Preferred Skills

·       Experience in the legal services industry or similar professional services environment

·       Familiarity with Power BI for validating data visualizations and Agile methodologies

·       Knowledge of data privacy and security best practices

·       Experience in a production operations environment

·       Understanding of statistical analysis methods for effective QA

 What We Offer

·       Opportunity to work on diverse, complex projects that ensure data quality across the organization

·       Collaborative and dynamic work environment in a market-leading company

·       Chance to contribute to the delivery of clarity on complex governance, risk, and transparency challenges

·       Competitive salary and benefits package

·       Professional growth and skill development opportunities

About Kroll

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel. 

Kroll is the premier global valuation and corporate finance advisor with expertise in complex valuation, disputes and investigations, M&A, restructuring, and compliance and regulatory consulting. Our professionals balance analytical skills, deep market insight and independence to help our clients make sound decisions. As an organization, we think globally—and encourage our people to do the same.

 Kroll is committed to equal opportunity and diversity, and recruits people based on merit.

 In order to be considered for a position, you must formally apply via careers.kroll.com.

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