Description: Person in this position will be primarily responsible for managing a caseload of Veterans who are homeless and/or at risk of becoming homeless. This person is responsible for case management activities and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties. Work closely with the Veterans primary care provider and members of the Veterans assigned interdisciplinary treatment team. Additionally, this person will inspect and evaluate procedures and processes for production. Analyze data, create reports and communicate feedback. Train teams to reduce quality problems and increase understanding of quality goals. Essential job functions include those listed below and other duties may be assigned as needed.

Requirements:

Serve as an active part of the Supportive Services for Veteran Families (SSVF) case management team and carry out all required responsibilities as needed. Support an active caseload of homeless veterans and/or veterans that are at imminent risk of becoming homeless Participate in case staffing decisions regarding current strengths and resources and the need for additional resources. Conduct assessments and coordinate referrals and placements of eligible veterans to appropriate programs and facilities. Assist veterans with establishing or re-establishing support systems within their community. Act as advocate on behalf of the veterans to improve access to needed community services. Coordinate and partner with community resources to promote the well-being of the veterans (i.e. Salvation Army, HUD-Vash, VA, Vet Center) Develop and maintain working knowledge of available community resources and act as liaison. Complete documentation of services on provided forms in a timely manner. Provide education and training on quality improvement theories, strategies and tools for staff on implementing program improvements Assure compliance with applicable state, federal and accreditation requirements Assist in development and monitoring of internal control processes that meet Supportive Services for Veteran Families (SSVF) specific fiscal and program requirements Work with Supervisor to determine relevance of current Standard Operating Procedures and policies with updates as necessary Maintain quality assurance records and provide documentation and reporting on quality assurance results, discrepancies and audits as needed and requested Continue the efforts in CARF Accreditation Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Pacific Islands Other relevant duties as assigned.

Education:

Bachelors Degree in Psychology, Social Work, Rehabilitation Counseling or a related field.