Alexa Trust CX Innovations teams are at the forefront of this latest technology wave of Generative AI experiences. We deliver responsible AI and world-class products that are used every day, by people you know, in and about their homes. At the same time, we obsess about customer trust and ensure that we build products in a manner that maintains our high bar for privacy, inclusion and accessibility.

We are looking for passionate and talented Quality Assurance Engineer (QAE) to help develop test infrastructure and set up processes on improving the quality, diversity, and customer experience of Alexa Privacy. As a member of the team, you will be responsible for leading the development and execution of comprehensive test strategies. You will have significant influence on our overall strategy by helping define product features, quality requirements, and spearhead the best practices that enable a quality product. You will lead and drive quality initiatives across multiple teams and complex systems. You'll be responsible for developing and implementing quality strategies, mentoring junior QA engineers, and ensuring the delivery of high-quality products that meet Amazon's high standards.

As a QAE on the team, you will drive the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact on the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and QA engineers in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality, and efficiency.


Key job responsibilities
• Lead the development and execution of comprehensive test strategies for complex, large-scale systems
• Drive quality best practices and testing methodologies across multiple teams
• Mentor and provide technical leadership to junior QA engineers
• Collaborate with product managers, developers, and other stakeholders to define quality requirements
• Design and implement automated testing frameworks and tools
• Lead root cause analysis for complex production issues
• Influence architectural decisions to improve testability and quality
• Drive continuous improvement in testing processes and methodologies