Description Amazon Web Services (“AWS”) has been the world’s most comprehensive and broadly adopted cloud platform. AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This team is diverse, it builds and supports products, applications for AWS sellers, manages large scale infrastructure of 1P and 3P platforms. The AFX (AWS Field Experience) Customer Relationship Management CRM) team, is looking for a passionate, innovative, committed, results-oriented Quality Assurance Engineer to build automated QA frameworks, tools, perform system tests and infrastructure to help drive software quality. The person will be working on the latest Salesforce technologies, you will also have the opportunity to work with AWS Services to innovate in the space of Customer Relationship Management (CRM). Key job responsibilities Our systems need to meet remarkably high standards of quality, performance and reliability. - You are a talented, detail, oriented and enthusiastic - QAE who is passionate about quality and is enthusiastic about the new cutting-edge technology offered to consumers. - QAEs build automated frameworks, tools, tests and infrastructure to help drive software quality. - QAEs work with Developers to understand features and technical implementation. QAE also work with SDETs to understand and the test automation needs of the team and build the necessary infrastructure. - QAEs should also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality-centric methodologies. A day in the life We have a team culture that encourages innovation and we expect team members and management alike to take high degree of ownership for their program vision and execution of ideas. You will be joining a team that is diverse and experienced in all aspects of Salesforce Development and are willing to collaborate with and mentor new members. We are looking for someone that is a self-starter, someone that approaches complex business questions with data and curiosity, and a person that dives below the surface to identify the root cause and "so what" rather than just superficial trends. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. About Sales, Marketing and Global Services (SMGS) AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Basic Qualifications - 4+ years of quality assurance engineering experience - Experience in automation testing - Experience in manual testing - Experience as QA lead on medium to large sized projects Preferred Qualifications - Experience with at least one automated test framework like Selenium or Appium - Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality