Customer Quality
• Act as the customer quality interface in the plant by driving customer satisfaction initiatives.
• Spearhead the communication, implementation, and standardization of applicable customer requirements to the manufacturing shopfloor and its stake holders.
Process Quality
• Ensures compliance, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing and production.
• Drive product and process continuous improvement through data analysis, problem solving and flawless execustion of the TEOA tools and methods, addressing customer complaints and process non-conformities.
• Provides an effective disposition/recommendation to non-conforming parts, establish a robust containment, corrective and preventive actions in collaboration with other support groups.
• Support NPI product and process development/improvement to assure the compliance to the NPI target requirement.
• Perform MSA and correlation study to relevant inspection and measuring tools/equipment.
• Act as the Quality conscience of the customer (VOC) in the shop floor.
Policies and Procedures
• Generates Quality Inspection Plan, Control Plan, and other quality control document as deemed necessary.
• Participate in PFMEA conceptualization, review, and ensures implementation.
• Review and approve Setup and FAAR report, and release NCR report to establish proper control of non-conforming parts.
NPI/Product transfers
• Supports the review of DFM with cross functional team.
• Support AQE/PQE on new parts reliability testing and FAA report approval.
• Develop quality inspection documents (QFC, QIP, QCQ) and ensures the training of inspectors and operators.
• Participate PFMEA development and update as per defined landing zones in the NPI and product migration process.
Education, Technical Qualification & Experience
• Degree in Engineering or technical field with equivalent engineering experience
• At least with 6-7 years (minimum) working experience in Quality department, with strong knowledge in manufacturing process and production environment (connector, semiconductor, electronics assemblies).
• Knowledge and application of core quality tools such as 8D, 7 QC tools, MSA, SPC, FACA etc.
• With good understanding of QMS standards (ISO 9001:2015, etc.).
• Strong back ground in problem solving, continuous improvement, and GD&T (nice to have).
Personal Attributes & Competencies
• With excellent oral communication and business correspondences writing skills (with good command of English language)
• Strong sense of responsibility, collaboration, and teamwork.