Responsible for ensuring that products meet established quality standards and comply with regulatory requirements. The role involves overseeing quality control processes, implementing quality management systems and leading continuous improvement initiatives.

Duties:

Quality Assurance

Monitor and ensure adherence to quality and safety standards throughout the production process Review pre- shipment inspection report submitted by suppliers, ensure that the received products and/or new materials are inspected diligently within set standards in terms of basic safety and specifications. The result of the inspection must be sent within the standard period. Validate and attend to submitted customer complaints, quality issues, non-conformances and give corresponding corrective and preventive action Conduct internal Food Safety and Quality Audit twice a year Lead and manage quality programs as requested by third party auditor or client (review whenever necessary) Enforce traceability, proper documentation of products for recall purposes (if needed) Keep up to date with changes in food laws, labeling requirements and industry regulations Oversee sanitation procedures to prevent cross-contamination and maintain a safe production environment (including management of pest control programs) Ensure compliance with industry standards, regulatory requirements and certifications (e.g., ISO, HACCP, GMP, FDA and etc.) Conduct periodical training/ seminar on GMP, Food Safety, Food Security to new and relevant employees Prepare quality reports and performance metrics for management review

Research and Development

Conduct timely execution of processing, experiments or batch trial run for product development and release of working specifications as customer's reference Document standard process and product specifications for all products being developed Review and validate process controls as well as yield indexes for all products being processed Strictly implement established process flow Update Product Specification to capture changes in product form, packing and packaging and release this to all concerned department Conduct product comparison to highlight changes in the product Stay up to date with current industry trends, including changing customer requirements, translated into tangible action points to discuss with Sales, Purchasing and Operations Team.