Are you experienced in financial services and an analytical thinker? This is the right position for you!

As a Quality Assurance Senior Associate within the Quality Assurance team, you will play a pivotal role in designing and executing Quality Assurance (QA) processes for selected operations within Markets Sales and Trading. This exciting opportunity enables you to deliver quality assurance insights to senior stakeholders for critical programs within the Markets businesses. You will collaborate with the QA Program Owner to review the QA program scope on a quarterly basis, update test scripts, and engage with all relevant parties through various meetings and forums. Additionally, you will work with stakeholders across functions and levels throughout the organization, and you will have the opportunity to present at senior forums as a representative for the QA Program Owner.

Job responsibilities

Partners with the QA Program Owner to review the QA program scope and updates relevant documentation for approvalCreates timelines and task lists for the offshore QA teamManages objectives, scope, sampling methodology, scoring methodology, quality thresholds, QA results reporting, tracking of corrective actions, and records retentionOversees testing pre-work and analyzes resultsActs as the oversight contact for the offshore QA team and handles escalationsConducts interviews during the QA cycle and creates presentations of results for different audiences

Required qualifications, capabilities, and skills

Experience in the financial services industry with a background in controls, audit, quality assurance, operational risk management or compliance or equivalent subject matter expertise in a relevant business-related function/operationProficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio), with data analytics using ExcelMarkets Trading and Sales Business knowledgeExcellent written and verbal communication skills with an ability to influence business leaders meaningfully and actionablyExceptional interpersonal skills; exceptional collaboration and relationship-building skillsFlexible, adaptable to shifting prioritiesDemonstrates the ability to manage competing priorities effectively to achieve optimal resultsThrives in a fast-paced, results-driven environmentIndependent decision-making using sound judgmentSolid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusionsImplementation skills

Preferred qualifications, capabilities, and skills

Previous QA experience