Job Summary:

A Quality Assurance Specialist (Intermediate) is responsible for ensuring that all systems or platforms are working properly and upgraded when necessary. He/she identifies issues, understands its occurrence, and recommends solutions on how to address the issues and prevent it from happening again. S/he makes sure that the final products satisfy the client requirements and meet user expectations.

Essential Duties and Responsibilities:

Performs specified standards, methods, or procedures to determine product quality or release readiness; Identifies program deviance from standards, and suggest modifications to ensure compliance; Designs, analyzes and implements the following: Test Plan Test Cases Test Result (Manual Execution and Automation) Regression Test Result Functional Traceability Matrix API Test Result, if required by the project Participates in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems; Documents software defects, using a bug tracking system, and report defects to the project team; Monitors bug resolution efforts and track successes; Identifies, analyzes, and documents problems with program function, output, online screen, or content; Investigates customer problems referred by the support team; Performs initial testing and debugging procedures by reviewing/testing configuration files, logs, or code pieces to determine breakdown source; Provides feedback and recommendations to developers on software usability and functionality; Provides technical support during software installation or configuration; Reviews software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks; Performs other related tasks that may be assigned; and Participates in the company activities.