As a Quality Assurance Specialist you would be responsible for: Efficient and accurate preparation of contact documents for all product types including sales, samplers, equity trades, owner reloads, downgrades and conversions Review documents with owners/new owners and ensure signatures are obtained and consistent on all required lines Reinforce the sale with a positive, enthusiastic presentation of the closing  Answer questions in a confident, competent manner Provide accurate information to owners Ensure every owner confirmation interview is properly recorded Prepare contract packages Other administrative duties or special projects assigned