**Req ID:** RQ193781 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** None **Public Trust/Other Required:** NACI (T1) **Job Family:** Functional Experts **Skills:** Leadership,Public Health,Quality Assurance (QA) **Experience:** 3 + years of related experience **Job Description:** **Job Title** : Quality Assurance Specialist Supervisor (Public Health) **Job Description** The Quality Assurance (QA) Specialist Supervisor provides technical assistance to the Division of Health at a federal agency. The Division oversees health (medical, mental health and dental) and public health services for underserved populations, working with a network of federally funded care provider programs, healthcare providers, and federal, state, and local public health officials. The incumbent will work with a team of healthcare and public health professionals. Primary duties include ensuring data quality standards; performing quality assurance and improvement activities to ensure alignment with health policies and procedures, utilizing data from health systems to identify and provide technical assistance; and providing training and technical assistance to care provider programs. **Responsibilities (may vary within the assigned team):** • Monitor the performance of care provider programs' provision of healthcare services through a combination of performance data reviews, record auditing, site visits, and report development. • Conduct trainings for care provider programs on the agency’s health record system, health-related topics identified by DHUC, health-related requirements, and other policies and guidance. • Manage the Division mailbox on a rotational basis; triage or respond to care provider program inquiries about health services and public health follow-up. • Work with field, headquarter and Division staff to onboard new care provider programs and trouble shoot and resolve health related issues with care provider programs. • Assist with data collection efforts including development and maintenance of data collection tools and systems, data entry, and data cleaning. • In collaboration with federal staff/external stakeholders, support program capacity building, including but not limited to development of health-related policy, guidance, tools/resources, and standard operating procedures (SOPs). • Provide support to and act as a liaison for care provider programs and federal staff for children with complex medical or mental health needs that may require specialized care. • Submit ongoing activity reports to the Division to include significant accomplishments, programmatic issues/concerns, special cases weekly review, and workload activity. Other activity reports or data for financial review or research purposes may be requested by the division, as necessary. • Participate in regular staff meetings, disease case review, conferences, and events, as required. • Conduct site visits for monitoring, training, or to provide technical assistance. • _Performance Management and Onboarding:_ o Monitor and support the progress of individual team members on an ongoing basis to ensure that the team is supported and meeting the customer’s deadlines. o Provide updates and new guidance to the team as needed per Division requirements. o Provide technical assistance and training to team members as needed. o Monitor program areas being supported by GDIT staff and provide suggestions on process improvement when applicable. o Provide oversight of the quality of work and deliverables to the customer. o Monitor staff performance, providing additional training and feedback as needed. o Complete Performance Improvement Plans (PIPs) as necessary. o Complete annual performance evaluations and monitor staff’s progress towards annual goals. o Prepare monthly summary reports of GDIT team activities and accomplishments. o Review and approve timecards, AWS requests, scheduled telecommuting requests, leave requests, and expense reports as applicable. **Education and Experience** Master’s degree in public health or related degree with at least 3 years of relevant experience preferably in a public health setting, other government agency, or health care setting, and demonstrated experience working on migrant or refugee health. Additional requirements: • Must have the ability to analyze public health and health services data/issues and recommend timely and effective solutions. • Must be proficient in MS Excel, Word, and PowerPoint. • Must be able to plan and organize her/his own workload. • Must have demonstrated experience in providing training or technical assistance on health- related content. • Must have demonstrated experience writing SOPs, guidance, or health-related policies. • Must have excellent verbal and written communication skills. • Must be able to work during core business hours defined as 9:30am to 3:00pm ET but starting no later than 9:30am. Based on supervisory approval, staff may start as early as 6:00am ET or end the workday as late as 6:00pm ET depending on their start time. • Staff may be required to come into the office. • This position requires a Public Trust background investigation. • Must be willing to travel to conduct site visits up to 20%. GDIT IS YOUR PLACE: ● Full-flex work week to own your priorities at work and at home ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from ● Rest and recharge with paid vacation and holidays The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.