Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description

Job Title: Supervisor, Quality Assurance

When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Location/Division Specific Information

San Jose, California

Liquid Science Mass Spectrometry Business Unit within the Chromatography and Mass Spectrometry Division

How will you make an impact?

The Quality Assurance Supervisor is responsible for incoming inspections, material/instrument disposition processes, and Customer quality for Life Science Mass Spectrometry products manufactured in our San Jose factory.  The success of this role is realized by improving product quality measures and increasing customer satisfaction through an extraordinary quality experience.  This individual will require effective interpersonal skills with team members and all other departments throughout operations.

What will you do?

Support new product development teams from design feasibility through commercialization to enable operational success through and beyond mass production.Drive a robust First Article inspection program by using the SAP Quality Module to prevent future process and product non-conformitiesLead and encourage a strong product quality culture by establishing and actively driving performance expectations, while providing development and training opportunities.Regularly leverage production and field data to identify, prioritize and coordinate improvement projects focused on improving Customer Experience, Field Service, and Operational metrics.Ensure corrective and preventive actions are implemented optimally to address the root cause of quality complaints and failures from Operations and Customers.Proactively engage team members to ensure product or process issues are identified and addressed to meet internal and external customer needs.

How will you get here?

Education

Bachelor’s degree or higher is preferred in technical, scientific, or related field

Experience

5 years of experience in quality assurance, quality engineering, or manufacturing engineering with at least 2 years in people managementExperience with leading quality initiatives for new product introductionsExperience in process improvement, non-conformance management, risk managementFamiliarity with validation process design and process validation, change control, and auditing quality management systems preferredSolid understanding of ISO 9001, 13485, or similar quality management systemsAble to travel occasionally (