**9895BR** **PRS Facility Location:** Muncie, IN Locomotive - 293 **Job Purpose:** The Quality Assurance Engineering Supervisor works within the operations environment to control and maintain all aspects of the quality assurance program such as: facilitating continual education of production and QA personnel; ensuring activities meet all internal and external customer requirements; supervising the Quality team on day-to-day support of operations; establishing and monitoring facility quality metrics; and championing problem solving activities through a structured format. **Req ID:** 9895BR **Company Description:** Railroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them. We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future. Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations. Our innovative team members work together to forge the bridge between ideas and success! As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive railway solutions – whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs. Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting progressrail.com . **Education / Training:** • Bachelor’s degree (in related field preferred) and at least five (5) years of quality and supervisory experience. **Job Title:** Quality Assurance Supervisor **City:** Muncie **Key Job Elements:** • Ensure safe work procedures are followed by all employees; • Assess potential safety problems and take preventative action; • Review safety incidents and act to prevent future occurrences; • Ensure quality procedures, work instructions, and inspection operating instructions are followed; • Follow up and assist internal and external customers with quality-related problems; • Own Voice of Customer interactions and facilitation; • Lead and assist in corrective action; • Assess potential problems and take appropriate action; • Verify suspect supplier parts to print; disposition on rework/scrap components • Follow up on clean points from supplier; • Schedule and allocate manpower to adhere to Master Scheduling production plan; • Prioritize workflow; • Arrange to have vendor on site for containment activities as necessary; • Assess and manage manpower requirements; • Develop/implement ideas that encourage innovation and continuous improvement; • Establish a working relationship and resolve employee complaints on a timely basis; • Utilize timekeeping system to track and schedule payroll related information for QA team; • Facilitate growth of QA associates; • Facilitate weekly communications with Quality Team; • Own and administer plant-wide Layered Process Audit system; • Perform audits and work on special projects as required. **Qualifications and Experience:** Required: • Experience working with a quality program compliant with ISO or AAR; • Root cause problem solving and containment activity experience; • Effective written and verbal communications skills; • Auditing experience to a Quality Management System. Preferred experience includes: • FMEA, DOE, SPC, Kaizen, APQP, or other manufacturing quality tools and measurements; • Lean Manufacturing; • Production Systems implementation; • Locomotive Operations; • SAP, Imagesite; • AAR exposure. **EEO:** Equal Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities **Benefits:** + Competitive Salary + 401(k) plan with up to 6% company match (no waiting period with immediate vesting) + Medical/Dental/Vision/Life/Disability Insurance + Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money + Flexible Spending Accounts + Paid Vacation + Paid Holidays + Paid Time-Off (PTO) + Employee Assistance Plan + Education Assistance Program + Employee Recognition Programs + Site specific Production and Incentive Plans + Site specific Step and Skill Level Wage Adjustment Plans + Site Specific Relocation and Sign-on Bonus Programs _*Benefits eligibility varies by job position, full-time/part-time and regular/temporary status. The provisions of the plan documents control such benefits._ **Job Category:** Quality **State::** Indiana