Business Unit Overview Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an innovative team that’s First in Food. Location Description Michael Foods, Inc. located in Gaylord, Minnesota is Minnesota's Healthy Heartland! Gaylord is located in south central Minnesota about an hour west of the Twin Cities and 35 minutes from Mankato, Hutchinson, and New Ulm. As the County Seat, Gaylord is the "Hub of Sibley County." Our location produces liquid egg, hardcook egg, and precooked egg such as scrambled, patties and omelets. Responsibilities The Quality Assurance Supervisor ensures the quality and safety of products produced by implementing and monitoring the quality programs and procedures in support of the Michael Foods Corporate Quality Systems and Policy. DUTIES AND RESPONSIBILITIES: Supervises Quality Assurance personnel and laboratory activities which include scheduling work assignments along with hiring, performance evaluation and termination activities. Assumes the duties of the QA Manager in the manager’s absence. Train Quality Assurance personnel in GLP, testing methods, decision making skills and prioritization of tasks. Oversee safety initiatives for all lab personnel. Investigate customer complaints for root cause and corrective action. Performs GMP inspections of plant equipment, environment and surrounding areas and publish findings and trends to production/maintenance personnel. Prepares and initiate process deviation reports and trends. Leads and coordinates the ingredient testing and point of usage verification activities. Drives GLP Standard Operating Procedures for all testing and lab personnel activities. Monitors the collection, preparation and handling of external laboratory samples for chemical and microbial analysis. Monitors and assists sanitation activities as needed, provides support with environmental sampling and product contact swabbing. Monitors and enforces the hold/release activities, providing process deviation reporting when needed as well as following up with disposition. Ensures customer concerns are reviewed, investigated and reported upon completion to Customer Service. Assists Document Control with monitoring in process documentation and recovery of documentation related to process control. Updates and maintains facility batch and quality related records as necessary. Updates quality related manuals as required (customer specific documentation, HACCO, labels, etc.) Maintains raw material, in-process, and finished product retention program. Assists with the facility food safety inspections, in-process inspections, mock recalls, label audits, thermometer calibration and other inspections/audits as required. Assists with annual GMP, HACCP training and any additional training needed. This includes an annual HACCP assessment. Ensures external documentation is maintained (Letters of Guarantee, Certificates of Insurance, external lab report, etc.) Works with external pest control service as necessary. Maintains appropriate pest control documentation. Assists with the inspection of Kosher segregation and tracking through facility to ensure no cross over with non-kosher material. Assists with the monitoring of separation product segregation and tracking through facility to support the separation Plan. Maintains and monitors inventory of all laboratory supplies. Must be able to assist with laboratory testing activities as needed. Must be able to function through SAP system and run per requested reports. Must work cooperatively and integrally with production personnel. Insures regulatory compliance at all times. Participate on plant safety team. Assumes personal responsibility to ensure safe and healthy workplace for everyone. Adhere to all safety policies and procedures and, incorporate safety and health in all jobs and tasks. Adhere to Quality work practices, follow GMP’s, maintain sanitary conditions and ensure that product quality is maintained. Report to management any conditions or practices that may adversely affect food safety and quality. Perform other duties as assigned. Qualifications EDUCATION AND EXPERIENCE REQUIRED: Bachelor’s Degree in science, Associate’s Degree or two-year Technical Certificate in Food Science or a related field and two years of experience in performing similar work; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Knowledge of quality systems, HACCP, GMP, and pre-requisite programs. Knowledge of relevant federal, state, and local laws, rules and regulations. Demonstrated skill in leading, coaching, teaching, and supervising employees. Skills in identifying quality opportunities. Communication and interpersonal skills to interact with co-workers and managers sufficient to exchange or convey information and to receive work direction. Ability to perform basic computer functions including: spreadsheets, word processing and email. Ability to actively participate in and lead teams. Demonstrate proficiency in microbiological and analytical methods. Demonstrate proficiency in the use of quality related team and tools. Ability to write standard operating procedures and reports. Knowledge of statistical methods, food microbiology, etc. Demonstrated time management ability. Demonstrated organizational skills.