**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It With Pride.** You ensure quality in the factory and are responsible for meeting quality targets. You are fully responsible for the people, machinery and the identification and elimination of quality losses and problems in the department. You grow your team’s capabilities and coordinates departmental activities in accordance with corporate standards, local requirements and ISO standards. In this role, you report directly to the plant manager with dotted line responsibility to corporate quality. **How you will contribute** You will ensure that all quality objectives, goals and targets in the factory (including regional and global commitments) are met. You will develop and track your department’s budget and eliminate losses. With your team, you will conduct regular plan-do-act-check assessments to plan how targets will be met, executing the plan and periodically checking and taking action to stay on track. In addition, you will ensure that there is strict adherence with all appropriate laws, food safety quality standards and consumer requirements of all manufactured products and manage crisis situations internally and externally in ways that support the company’s image, policies and business. As a people leader, you are responsible for recruitment and structuring of the department to ensure there are sufficient resources to deliver on plant objectives, set and assess performance goals, and coach and mentor team members. **What you will bring** A desire to drive your future and accelerate your career and the following experience and knowledge: + Relevant experience (operations, quality and/or R&D) + Project management and managing multiple priorities + Commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology and training and coaching technical material + Communicating effectively and leading cross-functional teams + Statistical processes and problem-solving techniques + Working with external manufacturing suppliers to ensure compliance to our policies and procedures and technical vendors to support compliance + Working with customers on quality related issues **More about this role** At Mondelez ‘delicious is our difference’. We begin with our consumers, we make delicious foods you can feel good about and we believe we can make a delicious difference everywhere. Quality, forms a key element of the QCDSM agenda at the Port Elizabeth site. This position will ultimately provide support to manufacturing services and assist with achieving the specific Quality Mondelez objectives of the organization. You will be responsible for the implementation, facilitation and maintenance of all Quality programs and processes at the Mondelez Manufacturing unit thereby ensuring safety and quality of all products while balancing the need for production. **What you need to know about this position:** **Job specific requirements:** + Develop and review Quality procedures to align with MDLZ Quality Policy, ISO9001, SANS1841, FSSC22000 and other Global requirements + Cascade to manufacturing new or revised Quality Policy, Specifications, and strategies, identified gaps and drives implementation of corrective actions to ensure compliance to standards. + Monitor compliance of the Plant to Mondelez International, ISO9001, SANS1841, FSSC22000 standards through the conduct of Internal Audit. + Check implementation effectiveness, identifies gaps, taking corrective actions, recommends closure of non-conformances and provides recommendation for improvement. + Coordinate completion of Quality related audits from internal and external parties within all relevant departments. This includes ensuring closure of all identified non- conformances. + Lead the HACCP program at the Port Elizabeth site + Represent the PE plant in all areas of HACCP plan design, implementation and effectiveness + Maintain and control the QCMS documentations in Plant (e.g. HACCP Plans, QP, Quality Plans, Procedures and Work Instructions, Reference Standards, etc.) + Provide assistance in the preparation and conduct of the Management Review to appraise management of quality status. + Conduct periodic Quality systems training on Quality System procedures and other QCMS related training requirements. + Conduct verification on compliance of Plant Operations records to established procedures on records identification, storage, protection, retrieval, retention time and disposal + Maintain CAPA program as a central pool of corrective/preventive action, and ensuring the completion of defined action. + Drive risk management and continuous products/process quality and sanitation improvement activities + Any other duties as assigned by the Quality Manager **Education / Certifications:** + National Diploma in Quality management and Food Hygiene or related fields. Working knowledge of quality management systems. + Sound Knowledge of FMCG environment + ISO 14001, ISO 22000, PAS220 and OHSAS 18001 management systems knowledge and auditing. + At least 3-5 years supervisory level with direct reports. + Working knowledge of ISO based system implementation and management. + Excellent verbal and written communication, interpersonal, presentation, facilitation, project management, pro-activeness, good decision-making and change management are also essential to the performance of this position. + IL6S Experience will be advantageous. **What extra ingredients you will bring:** + Dealing with ambiguity + Customer centric + Decision Quality + Strong Collaborator + Sound leadership skills **Travel requirements:** None **Work schedule:** Standard Business Hours No Relocation support available Business Unit Summary **Mondelēz International’s Sub Saharan Africa Business Unit is made up of three key focus areas namely Southern Africa, West Africa and the Rest of Africa Markets.** **The Business Unit is home to approximately 1000 Makers and Bakers who strive to bring only the best quality and loved brands to our consumers. Mondelēz International in Sub Saharan Africa is proud to house global legacy brands including Cadbury Dairy Milk, Oreo, Halls and Bournvita, together with local jewels such as Cadbury LunchBar, Chappies, TomTom and Dentyne.** **The Business Unit’s Markets have consistently been awarded Top Employer certification, and has been recognised as a Top Employer in Africa.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Regular Supply Chain Quality Assurance Product Quality, Safety and Compliance At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.