**Job Title: Quality Control Proofreader – Contract (Hybrid)** **Location: Edgewood, NY (Hybrid: 2 days in-office, 3 days remote)** **Duration: 12 months, with the possibility to go permanent** **Job Description:** We are seeking a detail-oriented **Business Quality Control Representative** to join our Customer Communication Division. This division specializes in delivering integrated print, mail, and digital solutions for transactional, marketing, and compliance communications. In this hybrid role, you will play a vital part in monitoring emails, job queues, and manual requests, ensuring 100% accuracy in quality control tasks and reviews. The role involves working with multiple platforms and processes, with opportunities to contribute to process improvement initiatives. **Key Responsibilities:** + Review and monitor the quality of electronic and printed documents, ensuring spelling, names, and other information are accurate. + Utilize web and mainframe applications for quality testing. + Collaborate with various departments to provide timely feedback on review results. + Follow department procedures to ensure quality in all tasks. + Assist in developing new procedures for quality assurance and suggest improvements. + Provide timely analysis and feedback to management and peers about potential issues. + Accurately log review productivity into SharePoint or shared server folders. + Maintain 100% accuracy in all quality control or audit processes. **Qualifications & Experience:** + Strong attention to detail, particularly regarding spelling and grammar. + Proofreading experience is a plus but not required. + Ability to multitask between reports and processes. + Excellent verbal and written communication skills. + Ability to work on-site at the Edgewood, NY office two days per week. + A dedicated workspace at home for remote work, including space for multiple monitors. + Availability to work some overtime, particularly in March, April, and May. **Education:** + High School diploma or equivalent. **Additional Details:** + **Work Hours:** 9:00 AM - 6:00 PM ET, Monday to Friday. + **Overtime:** Some overtime required, especially during peak months (March–May). + **Team Structure:** High-performing teams collaborate in person when needed, with flexibility for remote work. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com (http://www.ustechsolutionsinc.com) . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.