The Quality Control Specialist is responsible for performing quality inspections and managing quality of work for the print and inserting departments. The position is handling mail that must meet specific USPS and Zelis production standards that include maintaining high quality work in a high-volume environment. This individual is responsible for inspections and support for multiple machines. This includes managing all spoiled pieces with 100% accuracy and completing paperwork according to standard operating processes. Must be able to work onsite at the Zelis Production Facility in Fenton, MO. Quality Control Specialist positions are 3rd shift position – 10:00 pm – 6:00 am. What You’ll Do + Inspects finished products to meet production standards before it’s shipped to customer. + Manually handles documents after inspection prepares them for the mail stream. + Strong attention to detail + Manages time to complete tasks in a timely manner and meet strict deadlines. + Conducts hourly QC checks of die-cut ID cards, monitoring quality of cutting position. + Follows directions and instructions of Production Manager. + Notifies Production Manager of any quality issues, spoilage or reprints that are required. + Follows all standard operating procedures and instructions relevant to the job, position and department accurately. + Follows established HIPAA, Compliance & Security policies, department policies, procedures, work instructions and safety and environmental guidelines. + Organizes and prints all postal paperwork + Troubleshoots and assists with issues generated by insert and print departments + Verify the accurate completion of all Touch and Toss jobs + Ensures all QC SOP’s are being properly executed + Maintains a professional manner + Strong interpersonal skills + Expects excellence and accuracy + Exhibits strong work ethic + Other duties as assigned What You’ll Bring to Zelis + High School diploma or equivalent GED required + 1-3 years’ experience in a quality control environment preferred but not required + Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. + Must have basic computer skills in Microsoft Word and Excel Physical Factors and Requirements + Stand for long periods of time + Able to lift 50 lbs. or more + Reliable transportation to and from work + Use standard office equipment + Must be able to maintain good attendance + Must be willing to work overtime as needed, significant overtime may be required during busy periods Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Commitment to Diversity, Equity, Inclusion, and Belonging At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day. Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities. Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com. SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis. Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.