Location: Whidbey Island, Washington – Naval Air Station Whidbey
Type: Non-Exempt
Work Schedule: Full-time, Day Shift
Compensation: $40.05 - $40.05 per hour
Benefits: Skookum is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.
Full-Time benefits of a Quality Control Specialist at Skookum include:
Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance
Health and Welfare Benefit ($6.85 per hour worked)
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 10 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees
Skookum is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.
Skookum is seeking a dedicated and detail-oriented Quality Control Specialist with a positive attitude.
Typical duties include but are not limited to:
The position spends time in and out of the office reviewing work, performing quality control surveillance of services discussing quality levels with customers and supervisors, ensuring that all discrepancies are identified and corrected in a timely manner.
Perform and document daily inspection results utilizing the inspection program and/or forms, as applicable. Inspection types can include but are not limited to: General maintenance work of the following facility/utility/environmental departments - Structural/Plumbing/Electrical/Transportation/Environmental/Boilers/HVAC/Water-Wastewater/General Services/Pest Control/Fire & Alarm Systems/Aircraft and general Building Maintenance/ etc… IQ construction projects. Quality Specialist will ensure all contract requirements are met.
Solicit customer surveys during inspection of predetermined buildings and/or randomly selected completed work orders.
Prepare and submit all required reports to each respective division’s chain-of-command daily, weekly, and monthly.
Update and maintain assigned quality control folders on the Quality Skynet weekly.
Update all pertinent quality control folders on SharePoint daily.
Review, update and maintain a listing of building/ facility for area of responsibilities as needed.
Establish and maintain excellent relationships in any interactions with customers, employees and management while performing duties.
Prepare and submit required and requested reports on time. Ensure all reports are clear, concise, and comprehensive.
Monitor and identify problematic trends with customer satisfaction and customer complaints, initiate corrective action plans as required. Utilize solution-based problem solving.
Assists the QC Manager in developing a wide variety of employee skills to deliver efficient, effective, and thorough quality control reports.
Contract review for standards and specification of work requirements.
Cross training in all areas and locations, willingness to learn new contracts and tasks.
Conduct inspections of the work environment to ensure safety requirements are met.
Will be required to travel to off-site locations for job duties, as well as locations of interest to the company.
Participate in new hire training and Quality Control Question and Answer Sessions with the divisions.
Adhere to ISO Processes and Standards and ensure all SOPs and ISO processes are meeting contractual guidelines. Ability to perform ISO Audits for both divisional and corporate level processes.
Qualifications:
Required: Minimum of 3 years of experience in quality control.
Must have excellent computer skills (Maximo, MS Outlook, Word, and Excel).
Preferred: Construction Quality Management for Contractors (U.S. Army Corp of Engineers) or equivalent.
OSHA 30 and Six Sigma or other reliability systems.
Physical Requirements:
Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis.
Must be able to lift and/or move up to 50 pounds.
May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
Must have the perseverance to work effectively under pressure for extended periods of time.
Requirements:
A valid state driver’s license is required with the ability to obtain and maintain coverage by Skookum’s insurance.
Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.
Union Affiliation:
This position is represented by the IUOE, Local 302.
To Apply: Visit our website at www.skookum.org to complete an application.
Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.
Skookum is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees.
Individuals with disabilities are encouraged to apply.
Skookum is here to help you with the recruitment process.
If you require an accommodation or support, please contact us at
(360) 475-0756 ext. 349, or email recruiting@skookum.org.
Skookum is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Skookum participates in E-Verify