Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization’s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.

Job Description

• Proficient in RCCA methodologies
• Experience with Lean Six Sigma
• Advanced skills with Excel, SAP, and Tableau
• Strong problem solving and decision-making skills
• Proven ability to prepare and present presentations at all levels
• Ability to manage multiple projects concurrently, ensuring timely delivery of desired outcomes
• Ability to drive and monitor continuous improvement
• Proactive in collaborating and leveraging interpersonal skills
• Ability to build strong relationships, internally and externally
• Maintain a defined prioritization methodology to determine patient level of urgency and induction into the Clinic

• Record, track, and ensure follow-up of all Clinic Patients & actions initiated within the Quality Clinic system and escalate as needed

• Perform data collection, data organization, analytics, and reporting utilizing data and information from a variety sources and systems

• Identify improvement opportunities for top driver defects with targeted reductions in SRR & site-liable escape metrics

• Launch new CARs, lead the cross-functional Corrective Action Team meetings, and drive investigations to determine the proper RCCA owner

• Guide cross-functional participants through root cause analysis & methodologies and influence Corrective Action Plans

• Follow-up with RCCA Owners and Action Item Owners, press for on time submissions, and escalate as needed

• Serve as Quality Assurance’s focal for Corrective Action Plan approvals, implementation verifications and Measure of Effectiveness verifications from the cross-functional teams

• Create Corrective Action Plans when QA is the RCCA owner and assist in implementation

• Execute QA owned Action Items

• Present Corrective Action Plans, implementation objective evidence, and Measure of Effectiveness to the Correct Action Review Board for leadership approval and CA closure when applicable

• Conduct internal Process Evaluations, report findings, and initiate CAs

• Foster a culture of risk identification and mitigation

• Positively contribute to team success

• Maintain applicable skills, knowledge, qualifications & certifications as required

• Perform other duties and tasks as directed

Preferred Qualifications
• ASQ CQE
• ASQ CQA
• Lean Six Sigma Black Belt
• Experience with project planning and execution
• Experience in datamining and analysis of large sets of data

Skills & Experience

Analytical Thinking, Continual Improvement Process, Corrective and Preventive Action (CAPA), Cross-Functional Teamwork, Customer Follow-Ups, Decision Making, Metrics Development, Performance Measurement, Personal Initiative, Problem Solving, Six Sigma

Cyient is an Equal Opportunity Employer.

 

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.