Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! Weʼre the AppleCare Technologies Quality Engineering (ACTQE) team, and our mission is to provide outstanding automated and manual testing for the tools and applications that enable AppleCare to deliver outstanding support to customers. ACTQE is looking for a Quality Engineer to support testing and identifying issues of pre-release software. As a member of ACTQE you will have a unique opportunity to drive the quality of applications and workflows used within AppleCare. Description: As a member of ACTQE, you will play an important role ensuring AppleCare related applications and workflows meet quality standards during pre-release testing and post-release validations. Your ability to design and implement test plans, lead testing efforts, tackle issues, identify defects, and provide clear risk assessments to the project team is key to success in this role. You will have strong critical thinking skills, and value communication and collaboration as part of a global cross-functional team.