**Career Area:** Manufacturing **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Summary:** Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! The Quality Engineer will be the primary customer point of contact, the person will be responsible to perform advance inspection and audits to track, analyze and report material, processes and product to ensure conformance to company quality. also to review customer complaints and communicate with the appropriate departments and drive problem resolution. the person will also be responsible to report to upper management the status of the investigation and potential impact and cost. **What you will do:** • Conducting measurement systems analysis; gathering, analyzing, and communicating non-conformance data. • Analyzing non-conformance data and maintaining quality system documentation. • Participating in and offering technical support to internal and external audits; following up response of corrective action from audit. • Interacting with manufacturing team members to determine root cause of quality issues and ensure that corrective and preventive action is implemented. **What you will have:** Degree Requirement Bachelor's Degree in an engineering field or equivalent experience desired **Quality Management** : Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization. Level Working Knowledge: • Utilizes quality indicators relevant to own unit or function. • Adheres to organizational quality management processes and practices. • Applies key aspects of continuous improvement processes and evaluates impact on quality. • Uses quality evaluation tools and techniques such as walkthroughs and inspections. • Works with quality assurance methods, tools and techniques. **Accuracy and Attention to Detail:** Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. Level Working Knowledge: • Accurately gauges the impact and cost of errors, omissions, and oversights. • Utilizes specific approaches and tools for checking and cross-checking outputs. • Processes limited amounts of detailed information with good accuracy. • Learns from mistakes and applies lessons learned. • Develops and uses checklists to ensure that information goes out error-free. **Collaborating:** Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner. Level Basic Understanding: • Demonstrates a basic understanding of the concept of collaborative processes. • Explains the concept of collaboration as applicable to organizations. • Provides examples of how collaboration has helped achieve organizational goals. • Contrasts collaborative with competitive operating styles in organizations. **Flexibility and Adaptability:** Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change. Level Working Knowledge: • Adjusts to new or changing assignments, processes, and people. • Demonstrates willingness to listen to other opinions. • Provides examples of shifting from task to task. • Identifies and considers alternative approaches to situations or problems. • Accepts new or radical ideas with an open mind; avoids snap reactions. **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Basic Understanding: • Explains the value of a disciplined approach to problem solving. • Describes problem reporting and escalation practices. • Utilizes accepted procedures for problem analysis and resolution. • Identifies key aspects of problem-solving techniques used in own area. **Manufacturing Standards, Procedures and Policies:** Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. Level Working Knowledge: • Contributes to the development and implementation of specific manufacturing procedures. • Investigates the need to refer potential exceptions upward for review and approval. • Explains the rationale for procedures and standards in own area of responsibility. • Participates in the implementation of manufacturing standards and procedures to one's own function. • Provides feedback for improvement of procedures. **Root Cause Analysis (RCA):** Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences. Level Working Knowledge: • Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions. • Locates factors that resulted in harmful outcomes of one or more past events. • Pinpoints behaviors, actions, inaction, or conditions that need to be changed. • Extrapolates lessons to be learned to promote the achievement of better consequences. • Practices RCA as an iterative process. **Additional Information** + The location for this position is Griffin, GA + Domestic relocation assistance is NOT available for this position + This position may require 10% travel + Visa sponsorship is not available **Employee benefit details** Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical, dental, vision, RX, and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date). _This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at_ _www.Caterpillar.com/Careers_ _._ **Summary Pay Range:** $87,480.00 - $131,280.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Annual incentive bonus plan* Medical, dental, and vision coverage Paid time off plan (Vacation, Holiday, Volunteer, Etc.) 401k savings plan Health savings account (HSA) Flexible spending accounts (FSAs) Disability benefits Life Insurance Parental leave Healthy Lifestyle Programs Employee Assistance Programs Voluntary Benefits and Employee Discounts Tuition Reimbursement Career Development _*Subject to annual eligibility and incentive plan guidelines_ . **Posting Dates:** February 7, 2025 - February 16, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .