Our Client, a Banking company, is looking for a Quality Engineer (M365 suite) for their New York, NY location. Responsibilities: + The Quality Specialist/Engineer role brings a ‘testing mindset’ to the team and is responsible for testing and delivering complex software requirements to accomplish business outcomes. Individuals are a subject matter expert on testing practices ensuring the testing strategy and processes are well defined and continuously improved for the team or teams. + Establishing a test and automation strategy + Creating common test frameworks + Defining and managing test processes including: + Test data generation + Defect management + Reporting + The Quality Specialist/Engineer is part of a centralized team within the Productivity Architecture Engineering organization. + They support and maintain the compliance through the various systems, processes and tollgates related to the operation and development of the application/services. The Quality Specialist/Engineer will be aligned to specific technology groups within team which are: + M365 Teams Skype + Workspaces (M365 OneDrive SharePoint Online) + Robotics (M365 Power Apps Automate) + Client (Workstation client packaging) + Email Infrastructure + Core (M365 licensing and infrastructure) + Security Compliance (M365 Defender, Email Routing) + Create and optimize test processes including defect management and reporting. + Contribute to building quality into the System Design Lifecycle (SDLC) using best practices and tools. + Create a test automation strategy across the application stack (UI, API, and Backend, etc.). + Create and optimize test automation frameworks and use of test automation tools. + Lead test planning for complex features that span across the platform or multiple teams. + Ensure alignment and sign off for test cases from business and other stakeholders. + Optimize test suites employing techniques such risk-based testing. + Manage test execution and assist with resolving, communicating or escalating any issues that may result in test plan variance. + Contribute to test data management approach, processes and tools. + Condition and generate test data and ensure data compliance requirements are met on all levels of test environments. + Assist in identifying and managing sensitive test data. + Participate in triaging reported issues/defects and assist with resolving or escalating them as necessary. + Create and manage traceability. Trace tests forwards/backwards through the design lifecycle and back to requirements. + Use testing tools and follow processes to complete testing on a given test environment and assist with fulfilment of necessary steps required to promote code base to higher level environments. Requirements: + Strong Knowledge + Working knowledge of Scaled Agile Framework Jira + Understands the roles and responsibilities of other teams who participate in the system design lifecycle and engages as required. + Can demonstrate expertise in various testing strategies and tools. + Ability to support continuous integration and deployment activities. + Understands the DevOps culture. + Experience testing Microsoft 365 products, services, business flows and understanding of financial context in which technology and operating principles are used within the business area. + Possesses an understanding of architecture and bank standards. + Can support testing of architecture designs and implementations. + Excellent action management and prioritization to ensure deadlines are not missed + Excellent written and verbal communication skills as well as technical, process and reporting skills + Strong analytical skills and use of testing tools to report and track defects. + For each Quality Specialist/Engineer aligned area, a basic understanding of the technologies and architectures is a requirement. + M365 Teams Skype + M365 OneDrive SharePoint Online + M365 Power Apps Automate + Microsoft Exchange + Exchange Online and supporting architectures + M365 licensing and infrastructure + M365 Defender, Email message routing and security applications + M365 Intune + IT service management principles and requirements + Up to date with the latest bank policies, standards and security baselines + Ability to define process, create and optimise based on requirements + Quality Control + Quality Management + Testing - Quality Assurance Testing Why Should You Apply? + Health Benefits + Referral Program + Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.