**Position Overview** The Quality Assurance Engineer will play a crucial role in ensuring the quality and reliability of our products through validation processes and testing methodologies. This position focuses on validation, PFMEA, Gauge R&R, and User Acceptance Testing (UAT). This QA Engineer will also support the Quality Engineering Team with CAPAs, Nonconformances, etc. **Essential Functions** (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) + Develop, implement, and maintain validation protocols and documentation for manufacturing equipment and processes in compliance with regulatory standards with a pragmatic approach. + Conduct Process Failure Mode and Effects Analyst (PFMEA) to identify potential failure modes, assess their impact, and develop mitigation strategies. + Design and execute Gauge R&R studies to evaluate measurement systems and ensure the accuracy and reliability of data collection. + Lead User Acceptance Testing (UAT) efforts to validate that non-product software and production automation meet user requirements and specifications before release. + Collaborate with cross-functional teams, including Global Automation, Manufacturing, and Global Operations, to ensure quality standards are met throughout the product lifecycle. + Review and approve validation documentation, including protocols, reports and change controls. + Conduct training sessions for team members on validation processes, PFMEA methodologies, Gauge R&R, and UAT best practices. + Monitor and analyze validation data to identify trends and areas for improvement. + Participate in internal and external audits, ensuring compliance with industry standards and regulations. + Support Quality team with requests as required. **Competencies** (Knowledge and Skills needed for this position.) + Strong understanding of standard validation processes and quality assurance. + Proficient in validation methodologies, including IQ, OQ, PQ, and risk management tools. + Experience with statistical analysis and measurement system analysis, including Gauge R&R. + Familiarity with User Acceptance Testing processes and methodologies. + Excellent analytical and problem-solving skills. + Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. + Detail-oriented with a commitment to maintaining high-quality standards. + Organized and methodical in their work, with an ability to learn quickly and adapt to change + Strong business acumen and ability to strategize and prioritize based on business needs + Ability to work effectively in high-pressure situations that require sound decision making + Strong problem-solving, critical thinking, deductive reasoning, and analytical skills + Excellent ability to manage multiple projects and prioritize actions to support organizational goals + Self-starter, able to work independently and lead/instruct co-workers in a manner that promotes teamwork and meets deadline + Assertive and result-focused + Customer focused, passionate and purpose driven + Ability to make critical decision independently **Desired Qualifications** **Preferred Education:** - Bachelor’s degree in Engineering, Quality Assurance, or related field. **Experience:** - 2+ years of experience in Quality Assurance, with a focus on Validation, PFMEA, Gauge R&R, and UAT **Job Location:** Bloomington, MN (through Spring 2025); Shakopee, MN (Summer 2025 - forward) **Job Type:** Exempt **Working Environment:** This position is a primarily onsite role in an open office setting with adjustable standing/sitting office furnishings offered. **Physical Demands:** Sitting, standing, lifting, bending, reaching, no more than 20 lbs. **Position Type and Expected Hours of Work:** Full-time position + Monday-Friday **About Us** GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. **What We Offer** We value our employees and offer competitive wages and benefits including: - Generous Benefits including PTO and Paid Holidays - 401k with Company match - Paid Parental Leave & Transition Back to Work Benefits - Company HSA Contributions - Discounted GN Group products **We encourage you to apply** Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. **We are committed to an inclusive recruitment process** GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today. **Pay Transparency Notice:** Depending on your work location, the target annual salary for this position can range from $80,000 - $90,000. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. **E-Verify:** GN participates in E-Verify. View the E-Verify poster here (https://www.e-verify.gov/sites/default/files/everify/infosheets/E-VerifyPlusInformationSheetforEmployers.pdf) . View the Right to Work poster here . **Disability Accommodation** If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com . This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. \#LI-ReSound GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. **The GN-owned brands that are responsible for bringing these technologies to life:** + Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) + Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) + Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .