Job Summary The Quality Improvement/ Family Team Meeting Facilitator will work with program staff to collect data and use evidence to develop measurable goals for program improvement using a Continuous Quality Improvement approach. This person will coordinate and facilitate Family Team Meeting while ensuring program compliance w/agency policies and government regulations from WDSS and NYS Office of Children and Family Services. About Abbott House Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley. Key Responsibilities + Coordinate and Facilitate Family Team Meetings + Ensure WDSS child safety and risk elements are included in each meeting. + Develop action plans to best meet the needs of the family in a collaborative manner with their input. + Ensure proper documentation of meetings is recorded. + Work collaboratively with the program leadership to ensure preparation, coordination and follow up on external audit processes. + Conduct Case Record Review activities and prepare monthly reports. + Monitor and assist with implementing on-going QI activities including a systematic quality improvement plan which identifies program strengths and weakness. + Assist with the formulation, implementation and monitoring of corrective actions to ensure program improvement including but not limited to policy/procedure development and review, establishing benchmarks, training, etc. + Participate as part of the QI team in staff meetings, training, and team building activities. + Collect and assess program data and collaboratively work with the BSFT team around program improvement. + Assess reports and audits received from government jurisdiction and manage follow up. + Other duties as assigned. About You You are the ideal candidate if you are enjoy working in the social services field while empowering underserved communities. Being compassionate, reliable, self-motivated, and a team player are critical attributes to be successful in this role. + You have at least a bachelor's degree with some OI/OA experience. + You are proficient in core competencies required: data collection, assessment, collaborative problem solving, facilitation, written communication, and strategic planning. + You have strong Microsoft Excel skills.