Distech Controls’ success and reputation are fueled by our world-class team of employees. We look for qualified individuals who are striving to succeed and that wish to actively contribute to our continued growth. Distech Controls values its team members and offers them a modern, motivating work environment, and competitive salaries and benefits. **Who is Distech Controls?** Distech Controls is a Canadian-based company located in Brossard, on the South Shore of Montreal (QC), with a European headquarter in Brignais (Lyon), France. We are proud to be part of the Acuity Brands’ (https://www.acuitybrands.com/) family since 2015. Our mission is to connect people with intelligent building solutions for better health, better space, better efficiencies through our forward-thinking technologies and services. Our passion for innovation, quality and sustainability guides our business on a daily basis, as we light the way to a brilliant, productive and connected world. **Why Work for Distech Controls?** + Innovative driven company + Dynamic workplace + Open minded company + Fast-paced company + Modern work environment designed for our employees + Indoor and outdoor bistro areas, lounges, coffee stations **DCI - Distech Controls Inc. (North American headquarter)** + Continuous professional development program + Extensive benefits, including annual performance bonus, group insurance and retirement plan + 5 floating days and 3 weeks’ vacation (prorated) from year one’ + Reward programs + LEED-Certified building + Foosball and ping-pong tables + Situated near quartier Dix30 + On-site gym + Daily fresh fruit + Hot and cold beverages stations + Accessible transportation services including OPUS card reader onsite + Deep frozen meal prepared by culinary chefs + Rewards program **Main Responsibilities / Objectives of the Role** **Product Quality Tasks** + Monitor the expected quality level of assembled products in production (Production Quality KPIs) + Contribute to achieving the PPM (Parts Per Million) objective for the production workshop through relevant preventive, corrective, and curative actions in collaboration with stakeholders + Ensure and propose solutions for internal Non-Conformities + Adequately address quality issues using standard tools (5M Analysis, 5 Whys, QQOQCCP, PDCA, SIPOC, DMAIC, 8D, etc.) + Know, verify, and ensure the application of required product standards and norms by Distech, both internally and at suppliers (IPC, CE, UL, etc.) + Be responsible for the IT tracking of non-conforming materials and products (towards quarantine and/or scrap) + Perform appropriate material and product inspections (incoming, in-process, and final) according to established frequencies and scope + Provide support to operations (particularly Production and Logistics) + Process all non-conforming or suspect products according to established processes and immediately report potentially harmful situations for Distech to the Product Quality Manager. **Product Reliability Tasks** + Support the responsible person for the product aging test process (THB) to ensure their completion according to the test schedule + Contribute to and maintain the quality level of raw materials (Monitoring Non-Conformities and Supplier Quality Cases) + Participate in improving the quality level of suppliers (document support, opportunities, non-conformities, etc.) + Interact with various quality functions (product, system, Supplier Quality Assurance) to identify improvement opportunities, quality trends, or quality issues **Main Internal / External Relationships** **Internal** : Production / Quality / RMA / Continuous Improvement / Logistics / Others (Customer Service, R&D, QHSE…) **Key Tasks & Responsibilities (Essential Functions)** **Product Quality** + Ensure the expected quality level in production through continuous analysis of defects + Train and raise awareness among operators about quality + In the case of defects, support the root cause analysis, define action plans, and ensure their execution + Keep the list of incoming inspections up to date + Perform incoming inspections upon receipt (Functional, Dimensional, Visual inspections) + Ensure traceability of products + Initiate non-conformities at incoming, in-process, and final inspection stages + Participate in creating documents supporting the Quality process + Provide the Quality portion for weekly briefings with production (defects database, information, awareness, etc.) **Product Reliability** + Participate as needed in the product aging test process (assembly, supporting documentation) + Actively contribute to resolving quality issues by securing stock, customer shipments, and ensuring the compliance of future production batches **Other** + Ensure the quality level validated by the hierarchical manager (measured in ppm) in production + Ensure consistency between physical and IT tracking of materials + Ensure compliance with deadlines + Report anomalies and non-conformities **Minimum Education, Experience, and Skills Required** + Degree in electronics or 5 years of operational quality experience in an industrial environment (Quality Controller, Quality Assistant, Product Auditor…) or equivalent based on experience + Proficient in Microsoft Office Suite + Good technical English skills, Spanish is a plus + Strong writing skills + Ability to manage priorities + Organizational skills and attention to detail + Strong interpersonal skills + Knowledge of electronic products, their features, and specifications + Customer satisfaction orientation + Familiar with Quality principles, culture, and tools (QQOQCCP, 5 Whys, 8D, FMEA, PDCA…) **Preferred Skills and Experience** + 5 years of experience in an industrial company, ideally in the electronics sector. + IPC-A-610 Certification \#LI-AP1 Distech Controls Inc. is owned by Acuity Brands Lighting, Inc., which is located in the United States. 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