Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Quality Inspector Trainer

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $25.29 - $37.98/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

· Maintain an understanding of the automotive industry inspection concepts and methodologies.

· Serves as senior-level Inspector and subject matter expert regarding inspection processes and methodologies.

· Plays a lead role in reviewing inspection reports, identifying material issues, and recommending steps to secure positive auction results.

· Supports 4T’s with Inspector training, ensuring team members have the requisite knowledge and hands-on training.

· Inspecting vehicle equipment and options, documenting results of damaged, missing operable,

· Engages with VE Leader and customers to understand questions, issues, and concerns.

· Ensures customer complaints are addressed effectively and promptly

· Communicates customer needs and suggestions for changes that will improve customer service and better meet customer needs

· Conduct New Hire Training

· Conduct Weekly Group Training Sessions

· Facilitate ICP Level Testing for the inspection team

· Complete Audits on inspectors each week

· Conduct One-on-one coaching sessions on physical audit results

· Review audit reports for quality Trends and Address with the Inspection Team

· Maintain all Manheim Training Certifications

· Conduct Training Certification for Inspectors

· Maintain knowledge of the image Standard Operating Procedure (SOP) to promote image quality

· Train staff based on audit, policy loss, and arbitration trends

· Conduct other duties as assigned by management

QUALIFICATIONS

Minimum

• High School Diploma/GED and 7 years’ experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field

• Level 4 inspection certification is required for this role

Preferred

• Degree in related discipline

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.