Company Description

Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000 associates at 27 locations support national and international customers in more than 35 languages, primarily from the automotive, travel and transportation, and logistics sectors as well as information and communication technology.
More information at www.boschservicesolutions.com

Job Description

Position Summary

The QMM  Intern is responsible for support the Quality Management System and Continuous Improvement in Bosch Service Solutions.

General Job Responsibilities

Responsibility for supporting the Quality Management System and Continuous Improvement Process:

Support Quality Promotion in the location Create documentation for  local processes and department in Heredia Site.Application of Central Directive, ensure processes adhere to Bosch standard policies and regulatory requirements.Support internal process audit plan, participate in internal audits, assisting with external audits, written reports.Continuous Improvement support to all departments.Supporting the organization in the following topics:problem solvingapplying root cause analysisContinuous Improvement Process (CIP).data collectiontime recordingtabulation and presentation of results.Support identifying process improvement ideas.Coordinate and Support trainings implementation in CIP/UX/Six Sigma topics.Admin User of Transaction Monitoring and Coaching ToolPerform other functions related to the position.

 

QualificationsAdvanced Studies in Industrial Engineering or a related fieldProblem solving, Mapping and Analytical abilities.Able to perform data collection plans and time studiesCommunication skillsComputer skills including MS Office (Excel), Power Point, Value Stream Mapping (VSM) with Visio.Desing Thinking, ISO9001:2015 or Lean Six Sigma Yellow/Green knowledge is a plus.English level B2.