Job Title: Quality Control Manager

Job Description

The Quality Control Manager is responsible for the overall quality assurance of procured and manufactured products, as well as after-sales warranty support. This role involves interfacing with customers regarding both current and long-term quality and service concerns. The position provides quality-related support, advice, and assistance to management, operational staff, suppliers, and customers. The Quality Control Manager will design and implement methods for process control, process improvement through Lean/Kaizen activities, testing, and inspection.

ResponsibilitiesDevelop, apply, and maintain quality requirements and standards for the development and manufacturing of products.Serve as the primary Quality Assurance resource to department leads for problem identification, root cause analysis, and effective corrective/preventive action completion.Design and implement methods for process control, process improvement, testing, and inspection.Develop, execute, and analyze quality-reporting measures on both a departmental and plant-wide level.Report to management on quality issues, trends, and losses.Develop, execute, and analyze supplier quality measures and metrics.Participate in internal and external quality audits.Interface with supplier and customer quality representatives to resolve quality assurance problems and assure effective corrective/preventive action.Compile, document, and deliver training materials and Standard Operating Procedures (SOPs) on quality standards, processes, and activities.Manage the measuring equipment calibration system.Conduct root cause problem-solving of key quality issues using tools such as Fishbone diagrams and the 5 Whys.Provide feedback at the R&D and manufacturing levels in relation to customer feedback and potential quality-related issues.Essential SkillsBachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, or equivalent.Minimum of 5 years of experience in quality management within a medium to large organization.Ability to read manufacturing drawings and use measurement equipment.Demonstrated use of Root Cause Problem Solving tools and techniques.Broad knowledge of statistical theory and principles, and statistical process control.Diverse knowledge of inspection and control methods, techniques, and documentation.Ability to work under pressure and meet tight schedules.Proficient in Microsoft Excel, Word, Outlook, and PowerPoint.High attention to detail.Strong ethical standards and professionalism.Ability to act ethically and confidentially.Strong internal and external customer service ethos.Experience in managing and developing staff.Additional Skills & QualificationsCertificate in quality management or higher management-related qualification.Knowledge of assembly, welding, and fabrication industries.Experience in the heavy equipment, transportation, or automotive industries.Lean manufacturing or Six Sigma experience.Work Environment

The work environment is a manufacturing setting with frequent exposure to fumes or airborne particles, noise, proximity to moving mechanical parts, and exposure to weather. The plant operates Monday through Thursday from 6:30am to 5pm and Friday from 6:30am to 3pm, totaling a 48-hour work week. Physical requirements include the ability to communicate clearly, sit, stand, walk, climb, balance, stoop, crawl, and kneel. Vision requirements include close, distance, color, and peripheral vision with depth perception and the ability to adjust focus.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.