Job Purpose
The Quality Manager is responsible for the implementation and execution of the Kraft Heinz Quality Chain Management System at the plant level, including distribution and local storage sites. It controls all products and processes in the plant, through strict adherence to policies, specifications, and standards. It utilizes methods, tools, and procedures to deliver zero defects from incoming raw materials to outgoing finished goods in a food safe environment. The position ensures that facility personnel are properly resourced and trained to execute their quality responsibilities efficiently and effectively. It leads Continuous Improvement of conformance quality and best in class cost of quality by utilizing L6S tools. The position has significant managerial responsibilities, including hiring and developing talent as well as budget management.
Essential Functions & Responsibilities
Implement and assure compliance to all Food Safety, Regulatory, and Quality policies
Lead implementation of Kraft Heinz Quality Risk Management Program (QRMP) and associated policies at plant site
Ensure USDA and FDA regulations and respective plant programs are in compliance.
Maintain robust food safety program (e.g. QRMP, HACCP, sanitation, pest control, GMP, traceability)
Ensure implementation of and compliance to Sanitation policies, programs, and procedures
Ensure compliance /audit readiness – review all quality systems and policies annually
Act as primary interface with regulatory agency representatives at the facility
Develop plant Quality KPIs and scorecard
Review quality management system metrics with the plant leadership team and BU Quality on a monthly basis
Ensure appropriate documentation in place to support compliance to policies and procedures
Manage plant quality labs to ensure all methods, equipment and measurements meet gauge reliability and repeatability (R&R) standards in both the laboratory and all plant processes
Ensure standard work through development of work documentation and training to standards
Audit results – no majors, no repeat majors
FSSC certification
Expected Experience & Required Skills
Ability to collaborate and communicate effectively with factory peer teams and hourly associates
CQE experience
Food Safety and USDA Regulatory requirements
Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures)
HACCP certified preferred
Sanitation knowledge
Development of quality knowledge for all plant employees; coaching, guidance, role model quality standards
Work Environment & Schedule
This position is considered a Manufacturing plant environment with heavy machinery and equipment Additionally, this is a Day Shift role, but this role requires shifts, weekends, and all required overtime as needed.
Physical Requirements
Physical demands include but not limited to
Frequent – activity or conditions sustained 1/3 to 2/3 of working hours; Upright stance, keyboard or text input; Sedentary – occasionally exerting 0 – 10 lbs. of force, limited movement from workstation for brief periods of time.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$85,400.00 – $106,800.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Mason City Plant
Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.