**Shift: Monday - Friday with start times ranging from 7-8:30am and end of the day 3-4:30pm. Occasional travel to Cranberry 1-2 times per month.** **Purpose:** Responsible for managing and performing functions related to operations in the Quality department. The manager facilitates and manages new and ongoing projects it the Quality area. **Responsibilities:** + Demonstrates expertise in regulatory/state/federal requirements for reporting. + Presents materials related to quality and performance improvement + Uses measurement and analytics skills to identify areas of improvement. + Leads change and provide oversight of project management. + Partners with hospital leaders to implement change. + Demonstrates strong project management skills by prioritizing and balancing multiple projects simultaneously. + Leads and engages teams across the organization and interact with all levels of executives. + Manages resources to support quality monitoring and performance improvement activities. + Actively participates in the development and management of the department budget. + Applies best practice knowledge to improvement efforts. + Acts as the lead in absence of the director. + Exhibits knowledge of the fiscal implications of quality outcomes. + Direct supervision of staff or large scale initiatives and or projects. + Assigns quality department support personnel for quality activities. + Strategizes and carries forward quality and performance improvement agenda. + Demonstrates expertise in PI/CQI and with methods such as lean, Toyota and/or Six Sigma. + Bachelor's degree in relevant field required + Master's degree, or UPMC approved certification, or completion of 2 years in a 4-year Bachelor's to PhD/DNP program required + Minimum of 7 years related healthcare experience required + Ability to establish and maintain positive, caring relationships with executives, managers,, physicians, non-physician providers, ancillary and support staff, other departments, patients/families. + Ability to work productively and effectively within a complex environment, handle multiple changing priorities and specialized equipment. + Exemplary critical thinking, analytical and problem-solving abilities required as related to various aspects of patient care. + Demonstrates a progressive leadership track + Skilled in Microsoft office and other data applications- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing and lifting. **Licensure, Certifications, and Clearances:** National Certification Preferred + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**