At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. 一、质量管理体系建设与美国孟菲斯质量体系同一等级 体系搭建与优化 + 负责建立、完善集团整体的质量管理体系，确保其符合 ISO 9001、ISO 3834（等相关国际标准和行业最佳实践。从产品策划、采购、生产过程控制到售后等全流程构建质量管理体系。 + 定期评估质量管理体系的有效性，通过内部审核、管理评审等活动，识别体系中的薄弱环节和改进机会。每年至少组织一次全面的内部审核，检查各子公司或部门对质量管理体系的执行情况。 监管文件与记录管理 + 制定和维护质量管理体系文件，包括质量手册、程序文件、作业指导书等，确保文件的准确性、完整性和可操作性。比如，明确各质量文件的更新流程，当生产工艺发生变化时，及时更新相关作业指导书。 + 监督质量记录的填写、保存和检索，如检验记录、不合格品记录等，以提供产品质量符合要求的证据。规定质量记录的保存期限，一般至少保存产品寿命周期或法规要求的最短期限。 + 所有文件需要按客户要求保持20年。 二、质量策划与目标设定 质量战略规划 + 参与集团的战略规划，将质量战略融入企业总体战略，确保质量目标与集团的长期发展目标相一致。例如，在集团制定未来五年的市场扩张战略时，质量经理要规划如何在扩大生产规模的同时保证产品质量的稳定性。 + 根据市场需求、行业趋势和企业内部资源，制定质量工作计划，明确各阶段的质量工作重点和目标。比如，针对新兴市场对产品环保性能的要求，制定相应的质量工作计划，包括产品环保标准的研究、生产工艺的改进等。 质量目标分解与监控 + 将集团质量目标分解到各子公司、部门和岗位，建立质量目标考核机制。如将产品一次合格率目标按产品线分配到不同的生产车间，明确各车间的具体合格率指标。 + 定期收集和分析质量数据，监控质量目标的实现情况，及时发现偏差并采取纠正措施。每月统计各部门质量目标完成情况，对于未达标的部门，协助其分析原因并制定改进措施。 三、质量控制与改进 进料质量控制 + 建立和实施原材料、零部件等进料检验程序，确保采购的物料符合质量要求。比如，对关键原材料设定严格的检验标准，包括外观、尺寸、性能等方面的检验，对不合格品及时进行退货或换货处理。 + 与采购部门合作，对供应商进行质量评估和管理，包括供应商审核、供应商绩效评估等，确保供应商持续提供合格的物料。每年对主要供应商进行至少一次现场审核，根据供应商的交货质量、交货期等因素进行绩效评估。 过程质量控制 + 制定生产过程中的质量控制计划，运用统计过程控制（SPC）等工具，对关键质量特性进行监控。例如，在电子产品生产线上，通过 SPC 工具监控焊接过程中的温度、时间等关键参数，及时发现过程中的异常波动。 + 组织跨部门团队解决生产过程中的质量问题，如开展质量改进小组（QCC）活动，通过头脑风暴、鱼骨图等方法分析问题原因，制定并实施改进措施。针对频繁出现的产品装配质量问题，组织生产、工程、质量等部门的人员成立 QCC 小组进行改进。 成品质量控制 + 负责成品的最终检验和试验，确保成品质量符合规定的标准和客户要求。例如，在服装制造集团，对成品服装进行外观、尺寸、色牢度等方面的检验，只有检验合格的产品才能入库和发货。 + 处理客户反馈的质量问题，组织开展客户投诉调查，制定纠正措施和预防措施，防止问题再次发生。当收到客户关于产品性能问题的投诉时，在 24 小时内响应，组织相关人员分析问题原因，在一周内制定并实施纠正措施，并跟踪效果。 四、质量培训与沟通 质量培训组织 + 识别集团内不同层次员工的质量培训需求，制定质量培训计划。例如，对新入职员工进行质量管理体系基础知识培训，对质量检验人员进行检验技能培训。 + 组织实施质量培训课程，包括内部培训和外部培训，确保员工具备必要的质量知识和技能。每年至少组织两次全员质量意识培训，提高员工的质量意识。 质量沟通协调 + 作为质量部门与其他部门（如研发、生产、销售、采购等）之间的联络人，协调解决跨部门的质量问题。例如，当研发部门推出新产品设计时，质量经理要与研发人员沟通质量要求，确保产品设计符合质量标准。 + 定期向集团管理层汇报质量工作进展、质量问题和改进措施等情况，为管理层决策提供质量依据。每月制作质量月报，向管理层汇报产品质量指标完成情况、重大质量问题及解决方案等内容。 JOB SUMMARYTo assist the QA manager in ensuring best practices pertaining to the use of quality tools are driven into all areas of Jabil South, with primary focus on the manufacturing floor. Drive the training and proper use of quality tools at Jabil South. Recruiting of Quality Department staff. Planning for the future/defining the role of the QA Department.ESSENTIAL DUTIES AND RESPONSIBILITIES· Monitor/evaluate level of involvement of QA Department activities and effects on F4, efficiencies and continuous improvement.· Participate in planning long term/short term functions of the department to support Jabil.· Manage all Quality Department operational metrics to drive continuous improvement.· Plan/justify departmental budget.· Evaluate/schedule/prepare training activities.· Recruit, lead, coach, manage, QA Department staff.· Evaluate effectiveness of the management system at Jabil South – improve as necessary.· Drive profit loss issues to drive improvement of Jabil’s market position.· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.· Comply and follow all procedures within the company security policy.· May perform other duties and responsibilities as assigned.JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS· Proficient and knowledgeable in all areas related to the Quality Assurance function.· Working knowledge of Statistical Process Control and PCB assembly process, results orientated attitude, achieve through team concept skills / activities.· Strong knowledge of global and regional logistics operations and industry.· Strong proficiency in determining logistics requirements to enable company’s business goals and objectives with ability to devise and implement strategy to achieve targets.· Strong financial and analytical ability. Proficiency in managing business analytics to determine optimum company footprint.· Strong knowledge of international direct and indirect taxes as well as global customs regimes.· Proven track record of successful change management accomplishments, implementing and management continuous productivity and cost reduction programs.· Strong and convincing communication skills.· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.EDUCATION & EXPERIENCE REQUIREMENTS· BA/BS preferred.· 5 years experience in quality related field.· Additional 2 years managerial experience.· Or a combination of education, experience and/or training. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong