Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary. Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols. Responsible for regulatory compliance. *Minimum Education* Baccalaureate degree in nursing (BSN) required. Master's degree in Nursing, Healthcare Management, or Quality required. *Minimum Work Experience* Three (3) to five (5) years diverse clinical practice in an acute care environment required. Previous performance improvement and/or large scale project management experience required. Demonstrated progressive leadership skills required. *Required Skills* Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. *Required Licenses* [North Carolina, United States] Registered Nurse Current licensure as a Registered Nurse in the State of North Carolina or a Compact State. **Job:** **Quality* **Organization:** **Haywood - Western Carolina Phys Prac* **Title:** *Quality Manager - Western Carolina Physician Network - FT - Days* **Location:** *NC-Clyde* **Requisition ID:** *7463-12242*