Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system. **Job Description:** At Regions, the Quality/Process Improvement Analyst develops and implements programs to establish and maintain quality standards of existing products and services, as well as developing programs that focus on quality improvement. This position solves moderately complex problems, works with limited supervision, and should be becoming a subject matter expert at this level. **Primary Responsibilities** + Conducts pre- and post- performance analysis that ultimately enhance and improve risk mitigation processes + Measures and compares current processes with identified procedures and policies, monitors processes, and provides management summaries with recommendations for error prevention + Promotes best practices and implements solutions + Leads medium-to-large scale projects and initiatives that may have many internal and external dependencies and higher levels of risk + Assures ongoing compliance with quality and industry regulatory requirements + May create project plans, timelines, critical paths, and milestones This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. **Requirements** + High School Diploma or GED with nine (9) years of quality assurance, audit and/or operational business unit experience + Or Bachelor’s degree in a related field with five (5) years of quality assurance, audit and/or operational business unit experience **Preferences** + Experience with project management software (ex: Microsoft Project) **Skills and Competencies** + Ability to create highly collaborative and credible relations within all levels of the Bank + Ability to interpret business needs and translate them into application/operational recommendation(s) + Advanced critical thinking skills with ability to evaluate alternatives and present solutions + Advanced proficiency with Microsoft Office, especially Excel and PowerPoint + Excellent verbal and written communication skills + Experience with project management methodologies + Skilled in managing multiple tasks and projects + Strong analytical and critical thinking skills **Additional Job Description** + Familiarity and working experience with processes and regulations associated with Money Transfer Services + Familiarity and working experience with processes and regulations associated with Financial Crimes Investigation + Familiarity and working experience with quality control processes and reporting + Familiarity and working experience with process improvement and automation + Familiarity and working experience with data analytics and automated quality control processes _This position may be filled at a higher level depending on the candidate's qualifications and relevant experience._ _This position must be within a reasonable driving distance to a Branch, Consumer Operations, or Professional Office Building with the primary locations being for_ **_Birmingham, AL, Atlanta, GA, Charlotte, NC, or Nashville, TN_** _. Regions will not provide relocation assistance for this position, and relocation would be at your expense._ _Exceptions to the geographic location requirement may be made for current Regions associates who work remotely._ **Position Type** Full time **Compensation Details** Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. **Job Range Target:** **_Minimum:_** $63,342.00 USD **_Median:_** $89,530.00 USD **Incentive Pay Plans:** This job is not incentive eligible. **Benefits Information** Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. + Paid Vacation/Sick Time + 401K with Company Match + Medical, Dental and Vision Benefits + Disability Benefits + Health Savings Account + Flexible Spending Account + Life Insurance + Parental Leave + Employee Assistance Program + Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser. https://www.regions.com/welcometour/benefits.rf **Location Details** Riverchase Operations Center **Location:** Hoover, Alabama Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do. OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.