At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewThe Supply Chain, Procurement and Quality organization is a fast-paced and dynamic environment, delivering best-in-class communications equipment and solutions for customers around the world. Our purpose is to deliver exceptional value and customer experience through agility, speed, quality and collaboration. We plan what products and services are needed, source efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service and support. We are a central point in our efforts to bring value, quality and lead technology innovation. In this role, you will work closely with our software development teams to establish and enhance quality assurance processes, ensuring high-quality software products. You will contribute significantly to frontloading quality efforts and conduct thorough software code review analyses to prevent defect leakage.
The Quality Team is a highly motivated team that enables business while finding the right balance between customer satisfaction, cost and risk. Our mission is to proactively assess, and mitigate risk to protect our customers and safeguard the business from quality disruptions. We are a customer focused team designed to bring value, help lead innovations and drive quality within the company.
Job Description
Responsibilities:
Develop and implement quality metrics to monitor and improve software quality
Analyze data and metrics to identify trends, issues and areas of improvement
Collaborate with development teams to ensure adherence to quality standards and industry best practices
Utilize quality tools and methodologies, such as DMAIC to drive continuous improvement initiatives
Conduct root cause analysis and implement corrective actions for identified defects
Document and report quality assurance activities and findings
Assessing the product team’s performance, capability, process gaps, and improvements areas
Develop, establish, and enforce quality assurance standards and measures within the organization, with an emphasis on frontloading quality efforts.
Collaboratively work with development teams to diagnose issues in software resulting from test validation discrepancies, contributing to the resolution.
Perform thorough software code review analysis to identify potential issues and improvements.
Support development of standards and procedures to determine product quality and release readiness.
Collaboration with product teams to continually improve their products and development process – provide support to identify lessons learned, develop true preventative actions, and track them to completion
Participating in planned internal and external audits and actively following up on findings until closure
Preferred Qualifications:
Strong understanding of Quality metrics and their application to continuous improvement processes.
Excellent analytical and problem solving skills
Strong communication and interpersonal skills
Working knowledge and experience with Atlassian Suite (JIRA, EazyBI, Confluence)
Working knowledge and experience with DOORS Requirement Management Tool
Agile SW Development Methodologies preferred
Candidates must have Six Sigma Black belt or Green belt to be considered for this role.
Basic Requirements
Required Skills:
Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, Project Management, or Quality Engineering
5+ years of work experience in Quality Management (SW, HW, or Supplier), Software Development or Testing, or SW Project Management required.
Six Sigma Green or Black Belt required.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements10-25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus PlansMedical, Dental, Vision benefits401K with Company Match10 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.