Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

 

We offer an excellent compensation and benefits package. Come grow with us!

 

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana. 1st shift position.

Scope:

The Quality Assurance Specialist is responsible for coordinating document implementation, review and change, specification maintenance and daily maintenance of customer data bases for internal and external customers.  Requires a very organized individual able to complete projects and task on a timely basis and documentation of permanent records for the company and its customers.

 

Essential Duties and Key Responsibilities:

Maintain a work environment committed to sustainable safety by enforcing safety rules, setting a safe example, coaching and communicating to department associates the reasons for safe operations.Review production process and associated records.  Effectively communicate problems to production management and initiates corrective procedures (CAPA).Monitor consumer and customer complaints and develops KPIs and implements complaint reduction projects in alignment with the Plant Manager.Responsible for initiating appropriate actions that address Food Safety concerns, including escalation to Quality and Management. Create and maintain the MSPEC’s with production processes.Create and maintain all finished product labelsResponsible for developing monthly quality trainings and presenting along with the quality portion of new hire orientation.Assist in the maintenance of the SQF code guidance spreadsheet.Assist in internal audit program.Supports the QMS process.Collaborate with site and department leaders to develop and maintain the most efficient quality assurance procedures for respective areas.Generate ideas for continuous quality improvement and participate in the development and implementation of new policies, procedures and/or programs.Must be available to assist off hours if requiredAll other duties as assigned

 

Qualifications

BS Degree in Food Science, Microbiology or Engineering preferred.  1-3 years of food manufacturing QA experience.  Knowledge of Thermal Processing and/or aseptic manufacturing preferred.  HACCP Certification from a nationally / internationally recognized and accredited HACCP training firm or currently in the process of obtaining preferredKnowledge of FDA regulations and SQF experience required Strong expertise in Quality Assurance and cGMP/GDP requirements.  Must have strong organizational and leadership skills Demonstrated ability to work with cross functional departments within the organization Strong communication skills required – both verbal and written Excellent problem-solving skills and corrective action/resolution skills Strong computer skills with experience using Word, Excel, Power Point.   

 

Physical Demands: 

Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions Must be able to work seated using a computer and phone for long periods of time.Must be able to work extended hours, such as daily overtime and an occasional weekend Must possess visual acuity to document company records Continuous walking throughout plant and distribution center.Lifting up to 40 pounds

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