At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. 

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The purpose of this position is to provide direct user support for Quality Systems, including QMS (Teamcenter and Enovia). Duties include updating of functional specifications, software, data, workflows and trouble shooting. The person will act as a cross-functional, inter-business unit resource which ensures our automated quality processes are compliant with all applicable regulations.  As such, the incumbent must be technically knowledgeable in multiple disciplines including information technology, quality, and GxP processes.

How You'll Create Impact Facilitates and / or provides support for all application users, including training and trouble shooting.Act as technical expert for system requirements and updates.Ensure systems are available, globally 7x24. Includes troubleshooting and problem resolution.Support activities for process and system improvements, focusing on compliant, yet lean initiatives.Manage and confront issues as they arise.Formulate cross-functional teams, gaining consensus of requirements and approachPrepares and assures completion of required personnel training. Proactively works to ensure automated systems related to quality systems meet or exceed all applicable regulations and standards.Support Teamcenter PDM/PLM application administration including user management, security, workflow and web client maintenance.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the \"essential functions\" for purposes of the ADA.

What Makes You Stand Out Ideally possesses a broad business perspective, including understanding the processes used within the respective areas, project management and Zimmer business goals of cost, quality and customer satisfactionMust work well with others and interact effectively with all levels, outside contacts and support personnel. Must be creative in solving problems with new products to maintain scheduled completion dates. Must possess an understanding of GxP regulations, state of the art validation techniques. Must be able to develop, implement, and execute system protocols.Requires an understanding of process, equipment, software, and infrastructure, with an emphasis on software.Requires knowledge of Systems.Your Background Bachelor’s degree in computer science or an appropriate engineering disciplineA minimum of one year of experience supporting applications is requiredFamiliarity with Good Manufacturing Practices and QSR/ISO standards required.5-7 years plus professional work experience required.Travel Expectations Up to 10% travel required (domestic and international)

EOE/M/F/Vet/Disability