The Quality Systems Supervisor will focus on driving process optimization, system improvements, and data management within the dairy facility. This role has a strong emphasis on utilizing and implementing Redzone software, maintaining and updating forms, tracking assets, managing user platforms, training staff, ensuring calibration accuracy, and supporting the QA Manager in various projects to enhance Food Safety and Quality. The ideal candidate will be a hands-on leader with experience in continuous improvement initiatives, documentation control, audit development, and advanced quality systems.

Essential Duties:

Oversee, train, and develop quality and operations technicians to monitor and conduct raw material and finished product quality testing to ensure food safety and compliance with product quality and composition specifications. Lead the development and implementation of the Redzone Operations and Quality Modules, including updates, asset tracking, and user platform enhancements. Collaborate with the site Production, Quality & Sanitation Manager to improve existing product quality testing programs and methodologies. Establish clear areas of responsibility, personnel requirements, and operational procedures within improvement initiatives. Review and resolve technical issues, recommending solutions or procedural changes as needed.. Develop reporting on finished product compliance to specifications and oversee non-conforming product handling across processing, filling, and cold storage operations. Monitor and enforce GMPs and Work Rules, ensuring supervisors and staff understand and comply with requirements. Analyze product testing and sampling results to verify the effectiveness of protocols in meeting food safety and product quality standards. Partner with plant operations to identify and implement process improvement initiatives. Support the internal plant auditing program, including the creation and maintenance of audits, checklists, and machine learning tools to drive continuous improvement. Ensure documentation control and proper data management practices are followed to support regulatory and operational needs. Act as an SQF practitioner, ensuring compliance with SQF standards and developing audit-ready systems. Provide training and mentorship to staff on quality systems, process optimization, and continuous improvement practices. Assist the QA Manager in various projects, including the development of calibration programs, documentation updates, and operational support. Other duties as assigned.

Qualifications:

Bachelor’s degree preferred. 4+ years of related dairy or food manufacturing experience, including 1+ years in a leadership role. Experience with Redzone Operations and Quality Module development and implementation. Experience with Grade A Dairy products, milk antibiotic testing, microbiological plating, FT-120, CEM (Smart-Trac) Strong understanding of SQF standards, auditing processes, and quality management systems. Proven track record of process improvement, training, and data-driven decision-making. Must be flexible and willing to work evenings, weekends, and holidays as needed.

Corporate Summary: 

At Shamrock Foods Company, people come first – our associates, our customers, and the families we serve across the nation. A privately-held, family-owned and -operated Forbes 500 company, Shamrock is an innovator in the food industry and has been since being founded in Arizona in 1922.

Our Mission: At Shamrock Foods Company, we live by our founding family’s motto to “treat associates like family and customers like friends.”

Why work for us?

Benefits are a major part of your overall compensation, and we believe offering them at an affordable cost is not only the right thing to do, but it helps keep you and your family healthy.  That’s why Shamrock Foods pays for the majority of your health insurance, allowing you to take home more of your paycheck.  And it doesn’t stop there - our associates also enjoy additional benefits such as 401(k) Savings Plan, Profit Sharing, Paid Time Off, as well as our incredible growth opportunities, continued education and wellness programs.

Equal Opportunity Employer

At Shamrock Foods Co all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or any other basis protected by applicable law.