Quality TechnicianAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

Quality Manager

Your role and responsibilities

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation. The work model for the role is: #LI-Hybrid This role is contributing to the Smart Power division in Dalmine.You will be mainly accountable for:•\tReporting quality issues data and ensuring adherence to the quality management system at all stages.•\tActing as the front-end with customers, analyzing their needs, and providing applicable solutions in collaboration with internal resources (e.g., service team).•\tManaging cost reporting and analysis, identifying root causes, and acquiring quality metrics and KPIs to facilitate local process management.•\tDefining and ensuring the standard level of products and processes, associating quality control specifications and certifications.•\tManaging, recording, and analyzing customer feedback on products or services using the CCRP/SFDC tools.•\tProviding feedback to the factory, marketing, and engineering teams based on customer analysis.•\tConducting joint analyses on failures.•\tProviding support and backup to the quality manager as needed.You will join a dynamic team, where you will be able to thrive.

Qualifications for the role

\tYou hold technical Diploma, in electrotechnical field would be considered a plus\tAbility to demonstrate your experience of 2/3 years in quality roles\tYou are highly skilled in managing relationship with costumers with strong written and spoken communication skills\tYou have collaborative, solution-focused approach, with proactive aptitude\tKnowledge of quality tools, KPIs and electrical testing procedure, LV/MV electromechanical market would be considered a plus.\tYou are at ease communicating in Italian and English (at least B2 level)

More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryFor further info: Chiara Mazzoleni, Talent Partner