Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online by giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Within Amazon, the Selling Partner Services’s (SPS) goal is to enable third-party Sellers of any size by helping them build the business they want. We are the Core Selling Partner Experience (CSPE) team which defines, implements, and enforces quality standards for all Amazon-built experiences for all SPs worldwide.

Key job responsibilities
We are seeking a highly skilled and experienced User Experience (UX) Researcher to join our team and drive world-class research. The ideal candidate is customer-obsessed, detail-oriented, and passionate about solving complex problems. You should be comfortable with ambiguity, enjoy building from scratch, and be able to tackle challenging issues efficiently. As a UX Researcher, you will be a key strategic partner to product and design teams, driving user-centered design and decision-making across the organization. You will deliver impactful research for major products or services, shaping our product strategy through data-driven insights.
* Independently lead quant-focused UX research projects (survey design, implementation, statistical analysis, quant usability, etc.)
* Triangulate and synthesize survey insights with engagement metrics into compelling narratives and actionable recommendations that drive product improvements and business strategy
* Build mechanisms for regularly communicating insights leveraging strong writing and data visualization skills
* Influence decision-makers at all levels to act on insights, driving customer delight and business objectives
* Drive research goals and research programs across multiple stakeholders and teams, managing complex relationships and building consensus when faced with discordant views
* Own the end-to-end lifecycle of the study design, including recruiting, moderation, analysis, reporting, and communicating research initiatives
* Deliver well-structured and insightful reports to stakeholders, peers, and senior leaders, potentially contributing to organizational strategic planning efforts
* Contribute to the strategic planning of the UX research roadmap and help evolve research practices to meet changing business and user needs

As a successful Quantitative Researcher, you:
* Are driven to understand human behavior, motivations, and attitudes
* Are motivated by seeing your insights improve customer experiences
* Enjoy building strong cross-functional relationships, seeing different perspectives as opportunities for better solutions
* Excel at transforming complex data into compelling stories that drive product decisions