Auckland, New Zealand
31 days ago
Quote Desk Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

About us:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

About role :
An exciting opportunity has arisen to join our Quote Desk team and provide Licensing product quotes and solutions to our customers on behalf of some of our leading Vendors. This role requires accurate and timely quote completion while continuing daily to expand and grow your technical knowledge base and complete relevant supporting certifications. 

Based on the North Shore, you will become part of the wider Quote Desk and Inside Sales team, working collaboratively with our Sales, Product Management and Solutions Architect Associates to drive business and close opportunities that mutually support our Vendor and IMNZ. 

You will be passionate about technologies and delivering quality-based solutions for customers to support them in their future business activities

Key Responsibilities:

Advising on and providing solutions and quotations to customers for all Networking & Security products from all current IMNZ Vendor brandsIdentifying opportunities to up-sell and cross-sellProviding all quotes at 100% technical accuracy and on timeLiaising with internal and external customersResponding to phone and email queries to meet and deliver on customer expectations

What You’ll Bring

Have had a minimum 2 years’ experience in the IT industryExceptional customer service, organisational and negotiation skillsExcellent verbal and written communication skillsA sales focus for up-selling and cross-selling with an ability to close salesHigh attention to detail and capable of working under pressureCertifications in networking, server/storage and/or licensing, would be an advantageSAP knowledge is desirable, but is not essential

What’s On Offer

Your growth is our priority. Access LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organization like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.

At Ingram Micro, we treat each other with dignity & respect, providing an environment where you are always encouraged to be yourself. We are a collaborative team that likes to challenge the status quo and constantly look for better ways to serve our colleagues & customers. Some of our benefits include:

Genuine Career Progression OpportunitiesHybrid Working EnvironmentTraining & DevelopmentCompetitive Remuneration PackageStaff Purchase Policy and a Generous Benefits Scheme

Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. 

At Ingram Micro, we believe our people are our most important asset which is why we endeavour to create a positive & rewarding environment for our teams.

Confirm your E-mail: Send Email