Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval® from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community.
Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.
Position Summary:
Responsible for Film Library and front desk. Provides services in a manner consistent with TCMC’s mission, value and strategic plan.
Major Position Responsibilities:
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
Maintains a safe, clean working environment, including unit based safety and infection control requirements.Provides support to Radiologist, including dictation workflow, critical results notification, unread exam workflow, PACS workflow facilitation.Maintains in-depth knowledge of the Cerner RadNet application. This includes patient Scheduling, film loan, check in-process, order entry, CD loan process, managing film folders in RadNet, Maintains in-depth knowledge of the PACS application. PACS trouble shooting to assist with patient image file location. Maintain specific knowledge of image filming off of PACS to adequately provide diagnostic quality paper and film images to support the loan request process. This includes providing the correct size of film appropriate to the study. Maintain specific knowledge of image CD burning on PACS to adequately provide diagnostic quality images. Double checks CD for data integrity and proper image reconciliation prior to sending out the CD. Logs and assigns work orders, problem reports and emergency requests when systems failFollows up on work orders to assure customer satisfaction with radiology services.Understands the operations flow of the PACS applications to assist imaging technologist when necessary. Maintains computer skill and knowledge to digitize films and make copies of film. Provides excellent customer telephone support. Rotates shift to front desk reception, Women’s Center library, Women’s Center front desk, MRI reception front desk. OPIC reception front desk, Outpatient Nuclear Medicine reception front desk.Supports the radiology on-call process to ensure efficient timely staff call-back and patient care. Monitors the RadNet application for after hour’s procedures. Contacts the correct on call technologist. Film jacket management which includes creating master jackets and inserts. Storage management of film jackets including purging and redistributing storage file racks in the hospital storage and shed storage areas.Qualifications:
One year experience in Radiology or Medical Records, preferred. Knowledge of medical terminology, preferred.Education:
High School diploma or GED, preferred.
Each new hire candidate who is offered employment must pass a physical evaluation, urine drug screen and pre-employment background checks before starting work.
*Salary/Hourly wage range for this position is posted. Actual pay will be determined based on verified experience as well as internal equity.
TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
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