Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Provides direct assistance to technologists. Under general supervision, responsible for pre-screening and rooming patients, schedule management, assists technologist with exam room turnover. Limited scheduling for imaging exams, coordination of stat patient calls, release of information to include burning images to CD’s or electronic transfer of images and/or reports, requests prior exams from external facilities, and other administrative and patient care duties as assigned. This position is full time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 4:30 pm PST. It may be necessary, given the business need, to work occasional overtime. Our office is located at 1145 Broadway Seattle, WA. We offer weeks of on-the-job training. The hours of the training will be aligned with your schedule. **Primary Responsibilities:** + Assists technical staff with patient flow and schedule management. + Greets patients, completes exam pre-screening and rooms/changes patients for + imaging exams. + Answers patient questions within scope. + Helps prepare exam room for patients, gets patients on and off exam table and escorts them back to their dressing room. + Chaperones Ultrasound exams as needed. + Provides scheduling support as needed for follow up exams and walk-up patients. + Responsible for release of imaging records, CD burning, forms processing and electronic transfer of images and/or reports. Is a resource for all imaging modalities with a particular focus on MRI and CT. + Provides general administrative support as needed to the technologists and radiologist on site. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing his or her job responsibilities and conducting themselves in a professional, courteous and respectful manner toward fellow employees, physicians and patients. + Performs all duties in a manner which promotes and supports the core values of The Everett Clinic. + Complies with corporate compliance program and policy. + Ensures confidentiality of patient information following HIPAA guidelines and TPC policies. + Attends training to meet requirements of the job position and as needed or mandated by TPC policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I and other state/federal regulations. + Has regular and predictable attendance. + Other duties as assigned You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. **Required Qualifications** + High school diploma/GED or equivalent yrs of experience + Must be 18+ yrs of age or older + One-year work experience in Customer service role + Experience with computers and Windows based programs + Willing to float to other Polyclinic locations within market as needed + Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00 am – 4:30 pm PST **Preferred Qualifications** + Understands Medical Terminology as it relates to Radiology. + Experience in a clinic or hospital **Soft Skills** + Ability to multi -task and prioritize workload in a busy work environment with frequent interruptions. + Strong observational and problem-solving skills. The hourly range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. _At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._ _Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._ _UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment_ . \#RPO #RED