Responsibilities Provide support to the General Manager in leading airport personnel in operational performance in a safe and efficient manner. To oversee all aspects of the ground operation and to oversee that all safety policies and procedures are adhered to. Provide Superior Operational Support: Ensure operational support by communicating with upper management to provide maximum operational performance while minimizing customer impact. Build and Maintain Excellent Ramp Service Team: Assemble an exceptional team of employees by training and mentoring on Spirit's policies and procedures. Ensure adequate staffing levels in all areas relating to daily flight schedule and adjust during irregular operations. Create a work culture that rewards teamwork and cooperation. Align team goals with those of the organization. Preserve Excellent Ramp Service: Provide exceptional ramp service in a respectful manner by managing teams, processes, and polices while ensuring a safe and timely operation. Maintain Detailed Reporting Accuracy: Ensure safe and reliable equipment by communicating with the GSE vendor. Provide precise reporting on APU usage. Convey operational staffing needs to TSA. May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments) Qualifications Bachelor’s Degree or equivalent experience. Thorough knowledge of ticketing, reservations, gate, ramp, and operational functions. Required current valid Florida driver’s license. FAA, airport, and/or Customs identification, seals, and, authorizations preferred. Frequently stands, walks, sits, and uses eye/hand coordination. Must be able to lift 100 pounds on a regular basis. Knowledge of Microsoft Office including Outlook, Word, and Excel. Needed to work nights, weekends, and holidays. Overview At Spirit, we live “More Fly.” It’s not just about getting from point A to B—it’s about feeling fly while you’re at it. For our Team Members, it means thinking BIG, taking action, making connections, and having a blast while doing it. From the station to the cockpit, the cabin to the computer, every day is an adventure as we redefine travel. Soar with us and enjoy travel perks that bring you closer to what matters. Join a team that empowers you to bring your full self to work, grow personally and professionally, and fuel the communities we serve. At Spirit Airlines, the sky isn’t the limit—it’s just the beginning! EEOC Statement Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.