This position will require in person work at various locations throughout the Taylor and surrounding areas, as well as some non business hour availability to accommodate patients during evenings or weekends. GENERAL SUMMARY: The Diabetes Care Connection Service within Population Health Management provides an array of comprehensive interventions that are designed to optimize health outcomes for patients with diabetes. The Diabetes Care and Education Specialist (DCES) for Population Health is an integral and autonomous member of the patient-centered care team that participates in the development and implementation of innovations in care delivery by providing collaborative, comprehensive, person-centered care, and education that is conducive to behavior changes that lead to improved quality of life across an individual’s lifespan. The DCES promotes self-management support to patients by enhancing their abilities to practice healthy behaviors that reduce risks often associated with poor disease control and progression. The DCES provides support to all members of the care team by serving as an expert resource knowledgeable in current medical treatment modalities for patient with diabetes. PRINCIPLE DUTIES AND RESPONSIBILITIES: + Integrates skills and knowledge of pathophysiology, epidemiology, clinical management, cardiometabolic conditions, and self-management support strategies of diabetes into clinical practice. + Completes comprehensive physical, emotional, and social assessments for each patient. Using this information, develops an individualized care plan based on the patient’s assessed needs and goals. + Documents all individual contacts/visits in the Electronic Health Record and outcomes database according to departmental guidelines in a timely manner. + Applies the Association of Diabetes Care & Education Specialists 7(AADE7) self-care behaviors to educate and initiate behavior change in patients with diabetes. + Uses this knowledge to develop/update curriculums according to the National Standards of Diabetes Self-Management and Support Guidelines. + Utilizes professional judgment, critical thinking, motivational interviewing, coaching techniques, and self-management skills to assist patients in overcoming barriers to goal achievement. + Utilizes appropriate teaching techniques that are sensitive to the learning preferences of the patient. + Collaborates, advocates, and confers with other members of the care team in developing person-centered diabetes self-management plans. + Addresses social, emotional and health literacy barriers identified during the assessment process by providing resources and other ongoing support options. + Advocates for and supports technology-enabled diabetes education and care, in individual and population health diabetes services. Examples include but are not limited to individual and group virtual visits and Continuous Glucose Monitoring (CGM) education and management. + Demonstrates in-depth knowledge of current Clinical Practice and Treatment Guidelines for the care of patients with diabetes. + Actively participates in the quality improvement (QI) process and adapts practice/processes based on findings. + Contributes to research and applies current research and evidence-based care to practice. + Engages in lifelong learning and serves as a role model of professionalism. + Contributes to the achievement of established department/system goals and objectives and adheres to department policies, procedures, quality standards and safety standards. Complies with governmental and accreditation regulations. EDUCATION/EXPERIENCE REQUIRED: + Bachelor’s degree in dietetics, nutrition or related science from a program accredited by the Academy of Nutrition and Dietetics. + Minimum (2) two years of clinical experience. + Excellent verbal communication and written documentation skills. + Excellent customer service and interpersonal skills including the ability to interact with internal and external customers and all levels of the organization. + Strong problem-solving, analytical, and decision-making skills. + Strong computer skills and knowledge. + Understanding of social determinants of health and their impact on a patient’s wellbeing. + Strong organizational, planning and implementation skills with the ability to handle multiple complex patients’ needs simultaneously. + Strong sense of compassion with the ability to successfully advocate for patients and their families. CERTIFICATIONS/LICENSURES REQUIRED: + Dietitian registered with the Commission on Dietetic Registration. + Certification as a Diabetes Care and Education Specialist by the Certification Board for Diabetes Care and Education preferred. + For new hires, certification must be obtained within 18 months from date of hire. Additional Information + Organization: Populance + Department: Diabetes Care Connection + Shift: Variable + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers . Benefits The health and overall well-being of our team members is our priority. That’s why we offer support in the various components of our team’s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.