Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. Berkshire Hathaway HomeServices PenFed Realty (PenFed Realty), a wholly owned subsidiary of PenFed Credit Union (PenFed), is hiring a Real Estate Agent Services Administrator to work onsite at our Annapolis, Maryland location. The primary purpose of this job is to support our Real Estate Sales office. This position will provide operational, administrative, and social media support to the Branch Manager and Sales Professionals of Berkshire Hathaway HomeServices PenFed Realty. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Maintain listings, sales, settlements, and processes. Compile competitive brokers' sales figures on a regular basis and forwards to Corporate Headquarters. Keep records on all MLS functions such as agent additions, terminations, and transfers. Provide support for the assigned offices in a variety of areas including but not limited to, processing checks, processing listings/contracts/settlements, agent processing, ordering agent materials, greeting visitors, and answering office phones. Provide administrative support for real estate sales in a variety of areas including, but not limited to, scheduling meetings and events, processing billing, maintaining rosters, compiling monthly reports, and administration of company programs including technology tools. Serve as POC for all social media activities for the branch, including creating lively and engaging posts on social media platforms. Perform the duties of a receptionist maintaining the front desk area in a professional manner and ordering office supplies as needed. Interact with Agents, staff and clients providing assistance and support as needed. Assist with development and implementation of advertising, marketing, and social media initiatives. Assist with maintaining compliance with all applicable federal, state and local laws, regulations and ordinances by abiding by compliance programs and all policies, procedures, rules and regulations. Provide support to Branch Manager in a variety of areas included but not limited to recruiting, retention, training and sales meetings. Qualifications Equivalent combination of education and experience is considered. High Schools Diploma or Bachelor’s Degree (preferred) in related field or a combination of education and experience that provides the necessary skills and knowledge to satisfactorily perform the essential job functions. Minimum of three (3) years of related experience is required. Real estate, mortgage or title experience is preferred. Highly proficient in Microsoft Office (Excel, Word, Power Point, email) Must have strong background in data visualization (i.e., create graphs, charts, and related forms of visual data for reports). Excellent business communication skills and ability to multi-task are critical. Accounting and/or bookkeeping experience helpful. Strong organizational and interpersonal skills required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.* Travel Limited travel to various worksites is required. Hourly Pay Range $18.30 - $27.13 About Us Berkshire Hathaway PenFed Realty, LLC is a full-service real estate brokerage firm with over 60 offices and 1,700 world-class sales professionals, offering complete service coverage in Virginia, Maryland, District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas markets. Founded in 2006, we are a wholly owned subsidiary of one of the country’s largest and most financially stable credit unions, PenFed. We are also one of the largest franchisees within the Berkshire Hathaway Home Services network. The Berkshire Hathaway HomeServices network stands among only a few organizations entrusted to use the storied Berkshire Hathaway name, a name representing strength, integrity, trust and universal respect. PenFed’s products, pricing, and financial stability coupled with the Berkshire Hathaway brand creates a powerful combination for growth within the residential real estate arena. With growth of over 900% in the past 5 years, PenFed Realty is recognized as one of the fastest growing real estate brokerage firms in the country. Our mission is to recruit, retain, and support the most knowledgeable real estate agents in the industry so that we may ensure a smooth and hassle free home buying experience. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 402-639-8568.