Remote - US: San Francisco, CA, USA
21 days ago
Real Estate Program Manager
Company Description Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey. Team Description Our Finance team builds the financial infrastructure to scale our growing company. We combine analytical and strategic thinking to develop a sound financial future for our global brand. We work closely with teams across the company, as well as with external partners. Role Description At Dropbox, we're reimagining what work can be through our Virtual First model, embracing a new era where remote work is the default, yet understanding the vital role of in-person connection. Virtual First enables us to live our mission of creating a more enlightened way of working—one that balances flexibility with intentional in-person interactions. Dropbox is seeking a Senior Program Manager to lead and innovate across our global real estate portfolio. This full-time position, reporting to the Director of Real Estate & Workplace Services, is ideal for a creative and driven leader who thrives in a dynamic, high-energy environment and is ready to deliver impactful results—while having fun along the way! The Senior Real Estate Program Manager will lead initiatives to optimize Dropbox’s real estate portfolio and align it with organizational goals. This role requires close collaboration with teammates and stakeholders to maximize portfolio value. Acting as the primary contact for property managers and landlords, the Program Manager will oversee their activities and execute projects that support team objectives. This position is ideal for a professional with a strong foundation in real estate and financial operations who is eager to elevate the Dropbox portfolio and support business objectives. The ideal candidate combines vision with expertise in leveraging technology, analytics, and strategic communication to improve operations globally. Extensive experience in program management, navigating ambiguity, and driving strategic outcomes is essential. Ability to travel to the San Francisco Studio, located in Mission Bay, at least 3-5 times a month to support the broader REWS team will be required. Responsibilities Program Management for REWS Team.Coordinate workplace initiatives that enhance employee experience and align with business goals. Manage projects, track metrics, and collaborate with stakeholders to optimize real estate and workplace services. Landlord Partnerships.Foster strong relationships through open communication, problem-solving, and mutual value creation. Collaborate on lease terms, buyouts, property improvements, and resolving issues to ensure tenant satisfaction and property success. Lease Audit. Oversee lease auditor annually to ensure lease compliance by reviewing terms, reconciling expenses, and identifying errors or overcharges. Monitor for billing accuracy and opportunities for renegotiation to optimize costs. Property Manager Management. Oversee property managers by setting clear expectations, monitoring performance, and providing feedback. Ensure tenant satisfaction, adherence to budgets, and alignment with organizational goals. Lease Administration. Oversee lease management tool which tracks key dates, payments, and obligations. Maintain compliance, provide insights for cost-saving opportunities, and ensure efficient portfolio operations. Requirements 10+ years of experience in real estate program management, property management, or related fieldsProven ability to thrive in a fast paced and agile work environmentExceptional problem-solving and strategic thinking abilitiesExperience with landlord operations and familiar with leasesProven ability to manage and oversee external service providers, ensuring alignment with organizational objectivesStrong interpersonal and leadership skills, capable of building relationships across diverse teams and stakeholdersProficiency in tools and platforms related to property and workplace managementAbility to travel to the San Francisco Studio, located in Mission Bay, at least 3-5 times a month to support the team with surges and offsites as needed. Preferred Qualifications Adaptability and Project Leadership. Demonstrates strong organizational skills to manage multiple priorities, complex projects, and evolving business needs within tight timelines. Creative Approach. A continuous learner who applies intellectual curiosity and creativity to problem-solving and program development. Strategic Problem-Solving. Proactively addresses challenges with innovative, practical solutions while aligning initiatives with broader organizational objectives. Thrives in dynamic environments. Data-Driven Decision-Making. Combines a passion for data with strong analytical skills to interpret insights, drive strategy, and optimize real estate and workplace services. Emotional Intelligence and Collaboration. Builds and nurtures relationships across stakeholders, influencing cross-functional teams to achieve shared goals. Technology Proficiency. Skilled in management tools and software, with a keen ability to leverage emerging technologies for operational efficiency. Real Estate Optimization. Develops and implements strategic real estate initiatives to enhance the company’s property portfolio. Property Management Oversight. Oversees property management, ensuring efficiency, compliance, and preserving tenant and landlord relationships. Applications/Systems Supported in role: Issue Resolution: ServiceNowReal Estate Management:  LeaseCalcs, Oracle, Gable, AutoCAD/RevitBusiness Management: G-Suite (e-mail, spreadsheets, slides, forms), Slack, Zoom, AsanaDropbox Applications: Dropbox, Paper, Capture, Sign, DocSend, Dash Compensation US Zone 1$143,700—$194,300 USDUS Zone 2$129,300—$174,900 USDUS Zone 3$114,900—$155,500 USD The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change. Please note, OTE are for sales roles only. Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation.  We target most new hire offers between the minimum up to the middle of the range. Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows: • US Zone 1: San Francisco metro, New York City metro, or Seattle metro • US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro) • US Zone 3: All other US locations Dropbox is a Virtual First company and is open to hiring candidates in all authorized locations. Benefits Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to: Competitive medical, dental, and vision coverage 401(k) plan with a generous company match and immediate vesting Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh Income Protection Plans: Life and disability insurance Business Travel Protection: Travel medical and accident insurance Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work Quarterly Cell phone and internet allowance Mental health and wellness benefits Disability and neurodivergence support benefits Additional benefit details are available upon request.   Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, enABLE, TODOS (Latinx), Pridebox (LGBTQ), Vets at Dropbox, and Women at Dropbox.
Confirm your E-mail: Send Email