Job Description

To identify and track real time performance and communicate any deviations to business and update the system to align to processes and proceduresGenerate the necessary ad hoc and compliance reports.Administer and capture exception codes for schedules.Escalate system problems when and if necessary as per the procedure.Investigate, administer and process faults relating to adherence.Monitor schedule adherence to shift schedules and identify non-adherence.Track real time performance on the EWFM system.Identify deviations from schedules, highlighted to relevant role players to ensure compliance and inform Team leaders of deviations from Schedule.Continuously assess own performance, seek timely and clear feedback and request training where appropriate.Validate deviations before updating the relevant systems.Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

19/02/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.